George Mason Lodge
Care home, Waltham Forest, 39 beds
Good
Rated on
Rating from the Care Quality Commission.
George Mason Lodge: inspection record
Rated Good in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Requires improvement in 2016, then Good in 2017 and October 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 37 Good care homes in Waltham Forest, out of 40 with a rating.
- Larger than 8 in 10 care homes in Waltham Forest.
About the service
From the Care Quality Commission's inspection report published 19 October 2023. Quoted under the Open Government Licence.
George Mason Lodge is a care home registered to provide accommodation, personal care and support for up to 39 people, some of whom were living with dementia and mental health illness. At the time of our inspection, 37 people were living in the home.
What inspectors found
People told us the care they received was good, and staff treated them with dignity and respect. People and their relatives spoke positively about staff being kind and caring. People's diversity and individual needs were respected by staff.
The staff team were knowledgeable about people's support needs and knew them well, which meant that staff were able to deliver personalised care and support to people. People were supported to maintain contact with relatives and friends. The service had a range of appropriate activities people could be involved in. Staff demonstrated they knew how to raise safeguarding concerns and were aware of the processes to follow in order to keep people safe. People told us they felt safe.
Read the full summary
Care and support plans were developed to ensure people's needs and risks were met appropriately. Risk assessments were in place to guide staff to help people manage their identified risks. The service supported people to take positive risk taking.
The provider had appropriate staffing levels in place to ensure people's needs were met in a safe and consistent way. The service followed safe practices for infection prevention and control procedures to keep people safe. The administration of medicines was managed in a safe way and people received their medicines as prescribed.
Staff were provided with the right training and support to make sure they could carry out their roles appropriately. The service worked and communicated with other professionals in the health and social care sector. People's health care needs were being met and they had access to healthcare services where needed.
People were supported to have choice and control of their lives as much as possible. Staff supported people in the least restrictive way and in their best interests. The service had up to date policies and procedures in place to manage and respond to complaints and concerns.
The provider had comprehensive and effective governance system in place. People, relatives and staff were confident about approaching the registered manager if they needed to. A wide range of comprehensive audits took place to ensure the quality of the service was maintained.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Chelmsford Road, London, E11 1BS |
|---|---|
| Neighbourhood | Leytonstone, Waltham Forest |
| Phone | 020 8539 0218 |
| Registered manager | Karen Martindale |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 19 October 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | London Borough of Waltham Forest |
|---|---|
| Ownership type | Organisation |
London Borough of Waltham Forest runs 3 services in London. 3 are rated Good or Outstanding.
Other services run by London Borough of Waltham Forest
- G Alliston House Care home, Waltham ForestGood
- G Mapleton Road Care home, Waltham ForestGood
Nearest alternatives
- RI St. Michaels Lodge Care home, 0.1 miles awayRequires improvement
- G MIG House Residential Care Homes Care home, 0.2 miles awayGood
- G Kestrel House Care home, 0.2 miles awayGood
- G 135 Norman Road Care home, 0.3 miles awayGood
- RI Ashville House Care home, 0.4 miles awayRequires improvement
Getting help from London Borough of Waltham Forest
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Waltham Forest
- Ask for a care needs assessment
- Phone: 020 8496 3130. Out of hours and weekends: 020 8496 3000
- Support for carers
- Paying for care: London Borough of Waltham Forest
Checked on the council's website, November 2026.
Common questions
- Does George Mason Lodge provide nursing care?
- No. The Care Quality Commission lists George Mason Lodge as a care home without nursing.
- How many beds does George Mason Lodge have?
- The Care Quality Commission's register lists 39 beds at George Mason Lodge.
- When was George Mason Lodge last inspected?
- The Care Quality Commission's latest rating for George Mason Lodge was published on 19 October 2023.
- Who runs George Mason Lodge?
- George Mason Lodge is run by London Borough of Waltham Forest. It runs 3 services in London.
- What is George Mason Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 October 2023.