Friary House
- Care home
- 16 beds
- No nursing
- Dementia care
- Registered since 2011
- Weymouth, Dorset, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Requires improvement.
2 months
since the latest rating was published.
6 of 99
rated care homes in Dorset are rated Requires improvement, like this one.
Friary House: inspection record
Rated Requires improvement in August 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Weymouth - Weymouth Care Home (Good, 0.1 miles away) and Kingsley Court (Good, 0.2 miles away).
Nearest care homes:
- G Weymouth - Weymouth Care Home Good, 0.1 miles away
- G Kingsley Court Good, 0.2 miles away
- G Danmor Lodge Limited Good, 0.2 miles away
- G The Lawns Good, 0.3 miles away
- RI Trafalgar Care Home Requires improvement, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 August 2026 (assessment visit 13 April 2026). Quoted under the Open Government Licence.
Date of assessment: 27 May 2026
Friary House is a residential care home supporting adults, some of whom may be living with dementia. This was a follow up assessment to review warning notices served on Friary House after our assessment in March 2025. We visited to assess the progress the provider had made. The provider had previously been in breach of regulations in relation to person centred care, safe care and treatment, safeguarding service users from abuse and improper treatment, good governance and staffing.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
While people mostly received safe care, some areas still needed further improvements. Medicines had improved since our last assessment, but more information was needed for ‘as and when’ medicines, such as laxatives. Care plans and guidance was not always clear with information on when and what medicine should be administered.
The premises were safe and clean and an ongoing improvement plan indicated there would be additional improvements in future. There were enough competent staff on duty to meet people’s needs, and staff were supported by regular 1-to-1 supervision meetings with a line manager.
Person centred care plans were developed with the person and their relatives as required and regularly reviewed. Communication aids were available for anyone requiring additional support. . Appropriate referrals were made to healthcare professionals who gave positive feedback about the service. There was a clear ethos of providing care until people’s needs could no longer be met by the provider. The provider worked with community healthcare professionals to enable them to remain at Friary House whenever possible.
The provider had various audits in place, which reviewed the service and records. However, these needed further analysis as there was not always evidence themes and trends had been analysed . Audits needed to become more embedded into the day-to-day service and utilised more fully to give a clearer overview of the service and to drive further improvements. While the provider shared information about learning during handover sessions, additional work on audits would enable further analysis of the service and improvements.
Staff asked people to consent to care before delivery however more learning was needed in the area of the Mental Capacity Act (MCA). MCA assessments and best interest decisions had not
always been made according to the MCA’s principles, and relatives who had lasting powers of attorney were not always consulted when decision making.
Staff were kind and took time to learn about people’s history. People were supported to maintain their health enabling them to live fulfilled and safe lives and staff responded to call bells quickly. The provider was also supportive to the staff team, arranging an external supplier of health and well-being services including an extensive period of funded counselling sessions. The registered manager was well respected by staff, relatives and healthcare professionals. There was an open culture in the service, and people and staff were not afraid to speak up should they feel a need to.
The service had improved a great deal since our previous inspection and breaches in 3 of the 5 previous warning notices had been met. However, there was a continuing breach in the area of safe management of medicines and in governance of the service. We have asked the provider to submit an action plan to tell us how they will further improve practice in these areas.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was previously in breach ofthe legal regulationsin relation to staffing, safeguarding service users from abuse and improper treatment and person-centeredcare. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
The service was previously in breach ofthe legal regulationin relation to safecare and treatment. Improvements were found at this assessment. However, medicine management still required improvement and therefore the service remained in breach of this regulation.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
The service was previously in breach ofthe legal regulationin relation to personcenteredcare. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
The service was previously in breach ofthe legal regulationin relation to personcenteredcare. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
The service was previously in breach ofthe legal regulationin relation to personcenteredcare. Improvements were found at this assessment, and the service was no longer in breach of this regulation.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was previously in breach ofthe legal regulationin relation to good governance. Improvements were found at this assessment, however the service remained in breach of this regulation.
Questions to ask when you visit
- Safe was rated Requires improvement on 5 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 August 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Shelly Sanders
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 14 April 2021. Latest assessment published 5 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Friary Care Limited
- Ownership type
- Organisation
- Companies House number
- 07305426 (opens Companies House)
Friary Care Limited runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Friary Care Limited
- G Kingsley Court Good. Care home, Dorset
Getting help from Dorset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dorset Council
- Ask for a care needs assessment
- Phone: 01305 221016, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Dorset Council
Checked on the council's website, November 2026.
Common questions
- Does Friary House provide nursing care?
- No. The Care Quality Commission lists Friary House as a care home without nursing.
- How many beds does Friary House have?
- The Care Quality Commission's register lists 16 beds at Friary House.
- When was Friary House last inspected?
- The Care Quality Commission's latest rating for Friary House was published on 5 August 2026.
- Who runs Friary House?
- Friary House is run by Friary Care Limited. It runs 2 services, all in the South West.
- What is Friary House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 August 2026.
Contact
- Phone
- 01305 782574
- Address
- 26 Carlton Road North, Weymouth, DT4 7PY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Weymouth - Weymouth Care Home (Good, 0.1 miles away) and Kingsley Court (Good, 0.2 miles away).
Nearest care homes:
- G Weymouth - Weymouth Care Home Good, 0.1 miles away
- G Kingsley Court Good, 0.2 miles away
- G Danmor Lodge Limited Good, 0.2 miles away
- G The Lawns Good, 0.3 miles away
- RI Trafalgar Care Home Requires improvement, 0.4 miles away