Weymouth - Weymouth Care Home

Who the service is for

This service supports people aged under and over 65, including people living with dementia and people with physical health needs

Key findings
We carried out this assessment on 28 September 2026 and 29 September 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.

People and their relatives spoke positively about the care and support provided and told us they felt safe living at the home.
People were supported by staff who had the skills and knowledge to support them safely. Staff felt well supported by leaders who were visible, approachable and engaged. Comments from staff included, “I feel our management team is approachable and supportive. Whenever we need advice or have any concerns, we can speak to them” and, “They listen to staff, respond to concerns and encourage professional development. They also work closely with the team to maintain good standards of care.”
Care plans were in place, were person centred and covered key areas of people’s needs. Risks were assessed and people were involved in the process. People’s care plans were regularly reviewed and staff kept up to date with any changes. One staff member said, “Care plans are reviewed regularly, including monthly reviews, and they are updated whenever a resident’s needs or circumstances change. We make sure that the care plans reflect the resident’s current needs, preferences, risks and required support.” Another said, “We treat care plans as live documents rather than something that is completed and left unchanged. Whenever there is a significant change, we update the relevant care plan and risk assessments accordingly. We always do our best to ensure that the information is current, meaningful and useful to the staff providing care.”
Staff understood and managed risk while supporting people to take part in activities. One staff member told us, “Residents are encouraged to participate in person-centred activities and to pursue their individual hobbies and interests. Activities are planned around what residents enjoy and what is meaningful to them.”
People were supported by caring and compassionate staff who promoted choices in ways people understood. Staff spoke to and about people with warmth, acknowledged their individuality and respected their dignity. Staff promoted people’s independence to ensure they lived the life they wanted. One staff member said, “We encourage independence wherever possible and involve residents in decisions about their care.” Another said, “I encourage residents to remain as independent as possible and support them with their individual health, nutritional, emotional and social needs.”
There were effective systems in place to safeguard people from abuse and staff demonstrated a good understanding of their responsibility in reporting any concerns. Comments from staff included, “I am aware of the signs of harm and abuse and confident in knowing who to report to based on information given whether that be nurse in charge, home manager, operations manager, CQC / safeguarding team” and, “I understand the signs and indicators of abuse and know that any concerns must be reported promptly. If I had a concern, I would report it to the Registered Manager or Operations Manager and follow the home's safeguarding procedures. If necessary, I understand that concerns can also be escalated to the local safeguarding authority or other relevant external agencies.”
The home was clean, well maintained, and free from environmental hazards, with appropriate safety checks completed and equipment kept in good working order.
Medicines were managed safely, supported by effective systems to maintain robust oversight. Staff were suitably trained and had regular competency checks to make sure they continued to give medicines safely. They worked well with external professionals to achieve positive outcomes for people. Healthcare professionals confirmed this with comments including, “Overall, my interactions with Weymouth Care Home have been positive, and I have found them approachable, collaborative and focused on ensuring residents’ needs are met” and, “I have found the team to be fully engaged in providing the best care for their residents (specifically medicine related) and upon visits I have been impressed with the organisation and systems in place to ensure processes are followed correctly.”
The provider had a good learning culture. People, their relatives and staff could raise concerns. Managers investigated incidents thoroughly.
People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. In care homes, this can be done through a procedure called the Deprivation of Liberty Safeguards (DoLS), which is part of the Mental Capacity Act 2005 (MCA). We checked whether the service was working within the principles of the MCA and how they managed DoLS within the service. We found that staff and management worked within the MCA. DoLS authorisations were appropriately applied for and overseen. People were not subject to unlawful or excessive restrictions they had choice, control and freedom over their lives.