Hampton Grange Nursing Home
- Care home
- 42 beds
- Nursing care
- Dementia care
- Registered since 2015
- Hereford, Herefordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
15 months
since the latest rating was published.
62 of 81
rated care homes in Herefordshire are rated Good, like this one.
Hampton Grange Nursing Home: inspection record
Rated Good in July 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Gwen Walford House Good, less than 0.1 miles away
- I Aston House Inadequate, 0.2 miles away
- G Martha House Good, 0.2 miles away
- RI Brockington House Care Community Requires improvement, 0.3 miles away
- – Noble Manor Not yet rated, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 July 2025 (assessment visit 3 April 2025). Quoted under the Open Government Licence.
Date of assessment: assessment activity started on 12 May 2025 and concluded on 12 June 2025. We visited the service on 20 and 21 May 2025. The service is a residential care home providing personal and nursing care for up to 42 people within one large, adapted building. It focuses on nursing and complex nursing care. At the time of our visit 25 people were using the service. This assessment was carried out in response to concerns we had received about the service in relation to cleanliness and hygiene, staffing levels and lack of management support. We visited the service on the 20 and 21 May 2025. Following our last assessment the provider was in breach of the legal regulation in relation to record keeping and sharing of information, and previously in breach of the legal regulation in relation to person centred care from our comprehensive inspection in 2019. Improvements were found and the provider was no longer in breach of these regulations. The service has received an overall rating of ‘Good.’
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People received person centred, kind, compassionate care by staff who were recruited safely and provided with the relevant training to enable them to carry out their roles effectively. Staff had received training in safeguarding and knew how to identify and report concerns. People received their prescribed medicines when they needed them. People were protected from the risk of infections as staff followed good hygiene. The environment was clean and well-maintained. Staff made appropriate use of personal protective equipment to protect people from the risk of infections. Accidents and incidents were reviewed to identify themes and the actions needed to prevent them from happening again. Lessons learnt were shared with the staff team.
There had been a change since our last assessment, a new manager, compliance and quality assurance manager and head of regulation and compliance had been appointed. Overall staff described the positive impact the new management team had on the culture of the home and in promoting positive outcomes for people. The management team regularly checked the quality and safety of people’s care and where any improvements were identified, plans were developed to address these. Feedback was sought from people, staff, relatives and visiting professionals to continuously learn and drive through any identified improvements.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question requires improvement.
At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
At our last comprehensive inspection in February 2019 the provider was in breach of legal regulation in relation to person centred care. At this inspection the provider was no longer in breach of regulation.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
At our last assessment the service was in breach of legal regulation in relation to record keeping and sharing of information. At this inspection the provider was no longer in breach of regulation.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Nicholas Brown
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 25 October 2019. Latest assessment published 9 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Rotherwood Healthcare (Hampton Grange) LimitedBrand: Rotherwood Healthcare
- Ownership type
- Organisation
- Companies House number
- 09748746 (opens Companies House)
Rotherwood Healthcare (Hampton Grange) Limited runs 2 services, all in the West Midlands. 2 are rated Good or Outstanding.
Other services run by Rotherwood Healthcare (Hampton Grange) Limited
- G Gwen Walford House Good. Care home with nursing, Herefordshire
Getting help from Herefordshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Herefordshire Council
- Ask for a care needs assessment
- Phone: 01432 260101
- Support for carers
- Paying for care: Herefordshire Council
Checked on the council's website, November 2026.
Common questions
- Does Hampton Grange Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Hampton Grange Nursing Home as a care home with nursing.
- How many beds does Hampton Grange Nursing Home have?
- The Care Quality Commission's register lists 42 beds at Hampton Grange Nursing Home.
- When was Hampton Grange Nursing Home last inspected?
- The Care Quality Commission's latest rating for Hampton Grange Nursing Home was published on 9 July 2025.
- Who runs Hampton Grange Nursing Home?
- Hampton Grange Nursing Home is run by Rotherwood Healthcare (Hampton Grange) Limited. It runs 2 services, all in the West Midlands.
- What is Hampton Grange Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 July 2025.
Contact
- Phone
- 01432 272418
- Address
- 48-50 Hampton Park Road, Hereford, HR1 1TH Map (opens Google Maps)
Compare nearby
- G Gwen Walford House Good, less than 0.1 miles away
- I Aston House Inadequate, 0.2 miles away
- G Martha House Good, 0.2 miles away
- RI Brockington House Care Community Requires improvement, 0.3 miles away
- – Noble Manor Not yet rated, 0.6 miles away