Rated Care Homes

La Fontana

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 7 ratings

    First rated Requires improvement in 2015, most recently Good in June 2026.

  • 4 months

    since the latest rating was published.

  • 151 of 181

    rated care homes in Somerset are rated Good, like this one.

La Fontana: inspection record

Care home with nursing, 76 beds, Somerset

Rated Good in June 2026.

La Fontana: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

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  5. G
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See all care homes in Somerset

See all care homes in Chilthorne Domer

What inspectors found

From the Care Quality Commission's assessment published 8 June 2026 (assessment visit 10 April 2026). Quoted under the Open Government Licence.

La Fontana is a care home providing personal and nursing care and accommodation for up to 76 people. The service specialises in support for older people living with dementia. At the time of our assessment there were 53 people using the service. We visited the home on 13 May 2026 and 21 May 2026.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

This was a planned comprehensive assessment during a period of significant organisational change and improvement. People and relatives told us people felt safe and staff treated them with kindness and respect. Staff understood safeguarding processes and knew how to recognise and report concerns, and risk assessments were in place to support people’s safety.

Some relatives raised minor concerns and the impact of recent changes in ownership and management. These were escalated and responded to immediately by the management team during the assessment.

We observed a calm, relaxed atmosphere, where people were supported by sufficient staff to meet their needs. Staff interactions were warm, patient and person-centred, and relatives were very complimentary about care staff.

People’s needs were assessed prior to admission; care plans had been rewritten in early 2026 with further work planned to improve how personalised they were.

People were supported with eating and drinking, and there were positive comments about improvements to meals and mealtime experiences.

The environment required improvement, including infection prevention and dementia-friendly design; improvement actions were taken or brought forward during the assessment.

Leadership and governance had significantly improved under the new provider, with improved quality assurance processes, learning culture and staff morale, although some relatives remained unsettled by ongoing change.

Overall, the service was on a clear improvement journey, with the management team demonstrating openness, honesty and commitment to embedding and sustaining positive change.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted good-quality care.

Questions to ask when you visit

  1. Ask how nursing cover works at night and at weekends.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Helen Rushton
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Mental Health, Older People, People detained under the Mental Health Act, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

11 inspection reports, latest 29 October 2022. Latest assessment published 8 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
CCM NH LimitedBrand: Care Concern Group
Ownership type
Organisation
Companies House number
01782770 (opens Companies House)

CCM NH Limited runs 11 services, all in the South West. 10 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by CCM NH Limited

  1. G
    Aspen Court Good. Care home with nursing, Somerset
  2. G
    Campania Good. Care home, North Somerset
  3. G
    Casa di Lusso Good. Care home with nursing, Somerset
  4. G
    Clarence Park Good. Care home with nursing, North Somerset

See all 11 services run by CCM NH Limited

Getting help from Somerset Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does La Fontana provide nursing care?
Yes. The Care Quality Commission lists La Fontana as a care home with nursing.
How many beds does La Fontana have?
The Care Quality Commission's register lists 76 beds at La Fontana.
When was La Fontana last inspected?
The Care Quality Commission's latest rating for La Fontana was published on 8 June 2026.
Who runs La Fontana?
La Fontana is run by CCM NH Limited. It runs 11 services, all in the South West.
What is La Fontana's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 8 June 2026.