Rated Care Homes

Greystone House Residential Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Rated Good at every inspection since 2016.

  • 3 years

    since the latest rating was published.

  • 59 of 78

    rated care homes in Cumberland are rated Good, like this one.

Greystone House Residential Care Home: inspection record

Care home, 24 beds, Cumberland

Rated Good in November 2023.

Greystone House Residential Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 8 November 2023. Quoted under the Open Government Licence.

Greystone House Residential Care Home is a residential care home providing personal care to people living with mental health conditions. The home was full, with 23 people living there at the time of the inspection.

What inspectors found

People told us they felt safe and were comfortable living at the home. A range of checks were in place to monitor the safety of the home and equipment.

Read the rest of CQC's summary

There were enough suitably recruited staff in place to support people.

Positive risks were taken to enable people to access the community. Some people were encouraged to manage part of their medicines with staff support. Medicines were safely managed. We made some suggestions to enhance medicines procedures, which was acted on immediately.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Care and support plans reflected people's needs and how staff should support them. Quality assurance systems were in place and after feedback these were updated to further develop processes.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Rebecca Purdham
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Mental Health

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 8 November 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
06965150 (opens Companies House)

Getting help from Cumberland Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Greystone House Residential Care Home provide nursing care?
No. The Care Quality Commission lists Greystone House Residential Care Home as a care home without nursing.
How many beds does Greystone House Residential Care Home have?
The Care Quality Commission's register lists 24 beds at Greystone House Residential Care Home.
When was Greystone House Residential Care Home last inspected?
The Care Quality Commission's latest rating for Greystone House Residential Care Home was published on 8 November 2023.
Who runs Greystone House Residential Care Home?
Greystone House Residential Care Home is run by Greystone House Residential Care Home Limited.
What is Greystone House Residential Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 8 November 2023.