Carleton House Care Home
- Care home
- 27 beds
- No nursing
- Dementia care
- Registered since 2016
- Eaton, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
173 of 288
rated care homes in Norfolk are rated Good, like this one.
Carleton House Care Home: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Oaks Good, 1.6 miles away
- RI Hethersett Hall Requires improvement, 2.2 miles away
- G Hill Grove Good, 2.7 miles away
- – Cavell Court Not yet rated, 2.7 miles away
- G Olive House Good, 3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 26 May 2021. Quoted under the Open Government Licence.
Carleton House Care Home is a residential care home providing personal and nursing care to 16 people aged 65 and over at the time of the inspection. The service can support up to 27 people.
Read the rest of CQC's summary
We found the following examples of good practice.
The service was supporting people to stay in touch with relatives and friends. Current government guidance on visiting was being followed.
Regular COVID-19 testing of staff, visitors, and people using the service was taking place.
The environment was clean and hygienic. Cleaning schedules and products had been reviewed during the pandemic to help support this.
There was plenty of personal protective equipment (PPE) available. Staff were using this correctly to help prevent the spread of transmission.
The five questions we ask about services and what we found
Questions to ask when you visit
- Well-led was rated Requires improvement on 1 February 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Adele Skeet
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 26 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Minton Care Hotels Ltd
- Ownership type
- Organisation
- Companies House number
- 09557401 (opens Companies House)
Minton Care Hotels Ltd runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Minton Care Hotels Ltd
- RI Thurleston Residential Home Requires improvement. Care home, Suffolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Carleton House Care Home provide nursing care?
- No. The Care Quality Commission lists Carleton House Care Home as a care home without nursing.
- How many beds does Carleton House Care Home have?
- The Care Quality Commission's register lists 27 beds at Carleton House Care Home.
- When was Carleton House Care Home last inspected?
- The Care Quality Commission's latest rating for Carleton House Care Home was published on 1 February 2020.
- Who runs Carleton House Care Home?
- Carleton House Care Home is run by Minton Care Hotels Ltd. It runs 2 services, all in the East of England.
- What is Carleton House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 February 2020.
Contact
- Phone
- 01508 570451
- Address
- Rectory Road, East Carleton, Norwich, NR14 8HT Map (opens Google Maps)
Compare nearby
- G The Oaks Good, 1.6 miles away
- RI Hethersett Hall Requires improvement, 2.2 miles away
- G Hill Grove Good, 2.7 miles away
- – Cavell Court Not yet rated, 2.7 miles away
- G Olive House Good, 3 miles away