Bank House Residential Care Home
- Care home
- 37 beds
- Nursing care
- Dementia care
- Registered since 2016
- Quadring, Lincolnshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
59 of 254
rated care homes in Lincolnshire are rated Requires improvement, like this one.
Bank House Residential Care Home: inspection record
Rated Requires improvement in February 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Gosberton House Care Home (Good, 1.5 miles away) and SENSE - 18 Water Gate (Good, 2.4 miles away).
Nearest care homes:
- G Gosberton House Care Home Good, 1.5 miles away
- G SENSE - 18 Water Gate Good, 2.4 miles away
- O Stonehaven Outstanding, 2.7 miles away
- RI Brun Lea Care Requires improvement, 3.4 miles away
- G Genesis Residential Home Good, 4.2 miles away
About the service
From the Care Quality Commission's inspection report published 29 February 2024. Quoted under the Open Government Licence.
Bank House Residential Care Home is a residential care home providing personal care to up to 33 people. The service provides support to older people and people who were living with dementia. At the time of our inspection there were 23 people using the service.
Read the rest of CQC's summary
People's experience of the service and what we found People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice. Deprivation of Liberty Safeguards (DoLS) were not in place for everyone who needed them.
Risks to people had not been fully identified and care plans lack information or contained conflicting information on how to keep people safe.
Medicines were not always well managed, and staff did not understand the difference between crushing a medicine to make it easier for a person to swallow and administering medicines covertly.
Audits were not always effective in identify concerns and driving improvements. Areas of the environment were in need of redecoration.
There were enough staff to meet people's needs and they received appropriate training. Staff knew how to safeguard people. However, new staff needed their safeguarding training prioritised in their induction. People's nutritional needs were met safely. The home was clean and tidy.
The registered manager learnt from incidents and took action to keep people safe.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 29 February 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 29 February 2024. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 29 February 2024. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Sarah Oakes
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 29 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- AKD Care Limited
- Ownership type
- Organisation
- Companies House number
- 9724077 (opens Companies House)
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Bank House Residential Care Home provide nursing care?
- Yes. The Care Quality Commission lists Bank House Residential Care Home as a care home with nursing.
- How many beds does Bank House Residential Care Home have?
- The Care Quality Commission's register lists 37 beds at Bank House Residential Care Home.
- When was Bank House Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Bank House Residential Care Home was published on 29 February 2024.
- Who runs Bank House Residential Care Home?
- Bank House Residential Care Home is run by AKD Care Limited.
- What is Bank House Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 February 2024.
Contact
- Phone
- 01775 840297
- Address
- Gosberton Bank, Gosberton, Spalding, PE11 4PB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Gosberton House Care Home (Good, 1.5 miles away) and SENSE - 18 Water Gate (Good, 2.4 miles away).
Nearest care homes:
- G Gosberton House Care Home Good, 1.5 miles away
- G SENSE - 18 Water Gate Good, 2.4 miles away
- O Stonehaven Outstanding, 2.7 miles away
- RI Brun Lea Care Requires improvement, 3.4 miles away
- G Genesis Residential Home Good, 4.2 miles away