Hatley Court
- Care home
- 51 beds
- No nursing
- Dementia care
- Registered since 2016
- Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2016, most recently Good in December 2020.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
102 of 121
rated care homes in Cambridgeshire are rated Good, like this one.
Hatley Court: inspection record
Rated Good in December 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Box Tree Cottage Residential Home Good, 0.2 miles away
- G Waterbeach Good, 0.4 miles away
- G Waterbeach Lodge Good, 0.7 miles away
- G 1 High Street Good, 2.2 miles away
- G Rosewood Good, 2.2 miles away
About the service
From the Care Quality Commission's inspection report published 9 December 2020. Quoted under the Open Government Licence.
Hatley Court is a residential care home that provides personal care. It is registered to provide care and support for up to 35 older people. At the time of the inspection 33 people, some of who lived with dementia, were receiving personal care. Accommodation was provided over two floors accessible by a passenger lift and stairs.
What inspectors found
People were safeguarded from harm by staff who were trained and knowledgeable about identifying and reporting any potential abuse. Medicines were administered and managed safely but some records had not been completed. Risks to people were identified and managed well. There were enough staff, who had been safely recruited and met people's needs. Lessons were learned when things went wrong. There were mostly good systems in place to support good infection prevention and control practise.
Read the rest of CQC's summary
The provider had ensured we were notified about events such as safeguarding. Audits in place were effective in identifying and driving improvements. The manager had identified and was addressing issues and had begun to build a supportive and positive staff team culture. One staff member said, "The manager is now managing the staff team as a manager should." Staff, including the manager, were supported in their role via mentoring, team meetings and supervisions. However, not all supervisions, best interest decisions and medicines administration records had been recorded correctly. The provider and manager took action to address this before we completed our inspection. People were involved in how the service was run. The provider worked well with others involved in people's care and support.
Questions to ask when you visit
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Shiju Koonathan Jose
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 9 December 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hatley Court Haven Ltd
- Ownership type
- Organisation
- Companies House number
- 07868927 (opens Companies House)
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Hatley Court provide nursing care?
- No. The Care Quality Commission lists Hatley Court as a care home without nursing.
- How many beds does Hatley Court have?
- The Care Quality Commission's register lists 51 beds at Hatley Court.
- When was Hatley Court last inspected?
- The Care Quality Commission's latest rating for Hatley Court was published on 9 December 2020.
- Who runs Hatley Court?
- Hatley Court is run by Hatley Court Haven Ltd.
- What is Hatley Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 December 2020.
Contact
- Phone
- 01223 863414
- Address
- 37 Burgess Road, Waterbeach, Cambridge, CB25 9ND Map (opens Google Maps)
Compare nearby
- G Box Tree Cottage Residential Home Good, 0.2 miles away
- G Waterbeach Good, 0.4 miles away
- G Waterbeach Lodge Good, 0.7 miles away
- G 1 High Street Good, 2.2 miles away
- G Rosewood Good, 2.2 miles away