Oatleigh Care Ltd

Oatleigh Care Ltd is a care home providing personal care and support for up to 42 people. At the time of our inspection there were 37 people living at the service. Oatleigh Care Ltd is one of three services situated at the same location and address owned by the provider. The service is part of the large Oatleigh building and is situated on the second and fourth floor's known as 'Covent Garden and Edward Square'. Some services and facilities such as social activities and laundry arrangements are shared between the services as a community. Oatleigh Care Ltd has its own staff and operates independently, under the overall supervision and management of the provider.

People were safe as staff knew how to support them to help keep them safe from identified risks. Appropriate recruitment checks took place before staff started work and staff were deployed effectively throughout the home to meet people's needs in a timely manner. People's medicines were managed and administered safely. There were systems in place to monitor, investigate and learn from incidents and accidents. Procedures were in place to reduce the risk of infections and staff followed good standards of infection control and hygiene practices.

People's needs and risks were assessed when they moved into the home. Staff had the skills, knowledge and experience to support people appropriately. Staff were supported through induction, training and regular supervision. People were supported to maintain a healthy diet and had access to health and social care professionals when they needed them. The home environment was safe, clean and tidy and the design of the premises met people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.