Cromwell House (West Bromwich)
- Care home
- 17 beds
- Nursing care
- Registered since 2011
- West Bromwich, Sandwell, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2016, most recently Requires improvement in February 2021.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 79
rated care homes in Sandwell are rated Requires improvement, like this one.
Cromwell House (West Bromwich): inspection record
Rated Requires improvement in February 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Talbot Court (Good, 0.4 miles away) and 66 Dudley Street (Good, 0.5 miles away).
Nearest care homes:
- – Spring View Not yet rated, 0.3 miles away
- – Autumn Lodge Not yet rated, 0.4 miles away
- G Talbot Court Good, 0.4 miles away
- – The Grange Not yet rated, 0.5 miles away
- G 66 Dudley Street Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 26 February 2021. Quoted under the Open Government Licence.
Vestige Healthcare (West Bromwich) is a residential care home providing personal and nursing care, treatment of disease disorder and injury and diagnostic and screening procedures. People living at the home have a mental health diagnosis and are aged 18 and over. Some people also had a learning disability or autism. The service can accommodate 14 people, at the time of inspection, nine people were living in the home.
What inspectors found
Improvements had been made since the last inspection but there were still some areas that required improvement. A new audits system was being implemented but had not yet been used. Medicines records were not always accurate or up to date. Care plans and risk assessments had been reviewed and updated, however we found some information was not always consistent.
Read the rest of CQC's summary
People, relatives and staff expressed confidence in the manager. Safeguarding processes were in place to report concerns to relevant professionals. There were enough staff to keep people safe.
We were assured the home had good infection control practice relating to COVID-19. Risks to people had been assessed and mitigated.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. The model of care and setting maximises people's choice, control and independence.
Questions to ask when you visit
- Safe was rated Requires improvement on 26 February 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 26 February 2021. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Marlon Nyakuwanikwa
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 26 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Camino Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 07243615 (opens Companies House)
Camino Healthcare Limited runs 3 services in England, 2 of them in the West Midlands. 1 is rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Camino Healthcare Limited
- G Cedar Lodge (Nuneaton) Good. Care home with nursing, Warwickshire
- – Kilsby House Not yet rated. Care home with nursing, West Northamptonshire, East Midlands
Getting help from Sandwell Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sandwell Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 569 7474 (option 4), Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sandwell Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Cromwell House (West Bromwich) provide nursing care?
- Yes. The Care Quality Commission lists Cromwell House (West Bromwich) as a care home with nursing.
- How many beds does Cromwell House (West Bromwich) have?
- The Care Quality Commission's register lists 17 beds at Cromwell House (West Bromwich).
- When was Cromwell House (West Bromwich) last inspected?
- The Care Quality Commission's latest rating for Cromwell House (West Bromwich) was published on 26 February 2021.
- Who runs Cromwell House (West Bromwich)?
- Cromwell House (West Bromwich) is run by Camino Healthcare Limited. It runs 3 services in England, 2 of them in the West Midlands.
- What is Cromwell House (West Bromwich)'s CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 26 February 2021.
Contact
- Phone
- 0121 553 4332
- Address
- 128 Wood Lane, West Bromwich, B70 9PX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Talbot Court (Good, 0.4 miles away) and 66 Dudley Street (Good, 0.5 miles away).
Nearest care homes:
- – Spring View Not yet rated, 0.3 miles away
- – Autumn Lodge Not yet rated, 0.4 miles away
- G Talbot Court Good, 0.4 miles away
- – The Grange Not yet rated, 0.5 miles away
- G 66 Dudley Street Good, 0.5 miles away