The White House
Care home, Richmond upon Thames, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
The White House: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, 2017, 2019 and October 2026.
It has been rated Good at every inspection since 2015. The latest rating was published this month.
How it compares locally
- One of 34 Good care homes in Richmond upon Thames, out of 37 with a rating.
- Smaller than 9 in 10 care homes in Richmond upon Thames.
What inspectors found
From the Care Quality Commission's assessment published 6 October 2026 (assessment visit 28 July 2026). Quoted under the Open Government Licence.
Dates of assessment: From 6 August 2026 to 13 August 2026.
The White House is a residential care home providing personal care and accommodation to people with a learning disability. At the time of our inspection there were 3 people living at the service.
Read the full summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People received the right support. People and staff knew each other well and staff understood people’s individual ways of communicating. This empowered people to make choices, including what they did, wore, ate and where they went. Staff supported people to access local facilities and to engage in activities in the community.
Staff provided the right care. People received their care safely from trained and supervised staff. People’s needs were assessed and reviewed, and their care was person-centred. People’s risks were assessed and mitigated, and timely referrals were made to healthcare professionals when required.
The registered manager checked the quality of care and support people received and developed action plans to ensure continuous improvements. The views of people, relatives and staff were gathered to shape and improve how the service was provided. Staff were supported to reflect upon and learn from any incidents, accidents or complaints.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 91 Heathfield North, Twickenham, TW2 7QN |
|---|---|
| Neighbourhood | Twickenham, Richmond upon Thames |
| Phone | 020 8744 1330 |
| Website | www.rpfi.org |
| Registered manager | Ahmed Hassan |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 4 December 2019 (opens the Care Quality Commission website) Latest assessment published 6 October 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Richmond Psychosocial Foundation International |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05794508 (opens Companies House) |
| Charity number | 1116206 |
Nearest alternatives
- G Walsingham Support - Lion Road Care home, 0.4 miles awayGood
- G The Regard Partnership Limited - 225 London Road Care home, 0.4 miles awayGood
- G Nightingale House Care home, 0.6 miles awayGood
- G Brinsworth House Care home with nursing, 0.8 miles awayGood
- G Chertsey Road Care home, 0.9 miles awayGood
Getting help from London Borough of Richmond upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Richmond upon Thames
- Ask for a care needs assessment
- Phone: 020 8891 7971, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Richmond upon Thames
Checked on the council's website, November 2026.
Common questions
- Does The White House provide nursing care?
- No. The Care Quality Commission lists The White House as a care home without nursing.
- How many beds does The White House have?
- The Care Quality Commission's register lists 5 beds at The White House.
- When was The White House last inspected?
- The Care Quality Commission's latest rating for The White House was published on 6 October 2026.
- Who runs The White House?
- The White House is run by Richmond Psychosocial Foundation International.
- What is The White House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 October 2026.