Chertsey Road
Care home, Richmond upon Thames, 4 beds
Good
Rated on
Rating from the Care Quality Commission.
Chertsey Road: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and June 2022.
It has been rated Good at every inspection since 2018. The latest rating was published about 4 years ago.
How it compares locally
- One of 34 Good care homes in Richmond upon Thames, out of 37 with a rating.
- Smaller than 9 in 10 care homes in Richmond upon Thames.
About the service
From the Care Quality Commission's inspection report published 21 June 2022. Quoted under the Open Government Licence.
Chertsey Road is a 'care home' that provides care and support for up to four people. All the people who live at Chertsey Road have a learning disability. There were four people living there at the time of the inspection.
CQC regulates both the premises and the care provided, and both were looked at during this inspection. The home provides support for up to four people with a learning disability.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right Support People using the service were provided with a service that was safe for them to use and for staff to work in. Service quality was reviewed, and changes made to improve people's care and support when required. This was in a way that best suited people. There were well-established working partnerships that promoted people's participation and reduced their social isolation.
Read the full summary
Right Care There were enough suitably trained and recruited staff who supported people to live in a safe way and enjoy their lives. Any risks to people and staff were assessed and monitored. Complaints, concerns, accidents, incidents and safeguarding issues were reported, investigated and recorded. Trained staff safely administered medicines to people.
Right culture The leadership and management was transparent with an honest, open and positive culture. The provider's vision and values were clearly defined, and staff understood and followed them. Staff were aware of their responsibilities, accountability and prepared to take responsibility and report any concerns they may have.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 401A Chertsey Road, Twickenham, TW2 6LS |
|---|---|
| Neighbourhood | Twickenham, Richmond upon Thames |
| Phone | 020 8894 7081 |
| Website | www.achievetogether.co.uk |
| Registered manager | Aliza Rahman |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 21 June 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Achieve Together LimitedBrand: Achieve Together |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03153442 (opens Companies House) |
Achieve Together Limited runs 20 services in London. 20 are rated Good or Outstanding.
Other services run by Achieve Together Limited
- G 101 Cheam Road Care home, SuttonGood
- G 179 Green Lane Care home, MertonGood
- G 3 The Green Care home, SuttonGood
- G 374 St Helier Avenue Care home, MertonGood
- G 49 Oakdale Road Care home, LambethGood
- G 7 Birdhurst Rise Care home, CroydonGood
Nearest alternatives
- G Elysium Care Partnerships Limited - 1 Lichfield Lane Care home, 0.1 miles awayGood
- G United Response - 29 Mayfair Avenue Care home, 0.3 miles awayGood
- G Brinsworth House Care home with nursing, 0.4 miles awayGood
- G United Response - 8 -10 Woodlawn Crescent Care home, 0.5 miles awayGood
- G The Regard Partnership Limited - Kneller Road Care home, 0.6 miles awayGood
Getting help from London Borough of Richmond upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Richmond upon Thames
- Ask for a care needs assessment
- Phone: 020 8891 7971, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Richmond upon Thames
Checked on the council's website, November 2026.
Common questions
- Does Chertsey Road provide nursing care?
- No. The Care Quality Commission lists Chertsey Road as a care home without nursing.
- How many beds does Chertsey Road have?
- The Care Quality Commission's register lists 4 beds at Chertsey Road.
- When was Chertsey Road last inspected?
- The Care Quality Commission's latest rating for Chertsey Road was published on 21 June 2022.
- Who runs Chertsey Road?
- Chertsey Road is run by Achieve Together Limited. It runs 20 services in London.
- What is Chertsey Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 June 2022.