374 St Helier Avenue
Care home, Merton, 8 beds
Good
Rated on
Rating from the Care Quality Commission.
374 St Helier Avenue: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2019 and June 2022.
It has been rated Good at every inspection since 2016. The latest rating was published about 4 years ago.
How it compares locally
- One of 34 Good care homes in Merton, out of 35 with a rating.
- Smaller than 7 in 10 care homes in Merton.
About the service
From the Care Quality Commission's inspection report published 10 June 2022. Quoted under the Open Government Licence.
374 St Helier Avenue is a residential care home providing personal care to seven people with learning disabilities at the time of the inspection. The service can support up to eight people in one adapted building with individual bedrooms and communal spaces.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right Support: The service supported people to have the maximum possible choice, control and independence. People were able to be independent and had control over their own lives. Staff supported people to achieve their aspirations and goals ands. to pursue their interests. The service made reasonable adjustments for people so they could be fully in discussions about how they received support, including support to travel wherever they needed to go. People had a choice about their living environment and were able to personalise their rooms.
Read the full summary
Right Care: People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe. People's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life.
Right Culture: Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. People and those important to them, including advocates, were involved in planning their care. Staff evaluated the quality of support provided to people, involving the person, their families and other professionals as appropriate. The service enabled people and those important to them to worked with staff to develop the service. Staff valued and acted upon people's views. Staff ensured risks of a closed culture were minimised so that people received support based on transparency, respect and
inclusivity.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 374 St. Helier Avenue, Morden, SM4 6JU |
|---|---|
| Neighbourhood | Morden, Merton |
| Phone | 020 8648 0661 |
| Website | www.achievetogether.co.uk |
| Registered manager | Rulielan Palmera |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 10 June 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Achieve Together LimitedBrand: Achieve Together |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03153442 (opens Companies House) |
Achieve Together Limited runs 20 services in London. 20 are rated Good or Outstanding.
Other services run by Achieve Together Limited
- G 101 Cheam Road Care home, SuttonGood
- G 179 Green Lane Care home, MertonGood
- G 3 The Green Care home, SuttonGood
- G 49 Oakdale Road Care home, LambethGood
- G 7 Birdhurst Rise Care home, CroydonGood
- G 95 Parchmore Road Care home, CroydonGood
Nearest alternatives
- G 179 Green Lane Care home, 0.2 miles awayGood
- G 43 Florence Avenue Care home, 0.5 miles awayGood
- G Lona Lodge Care home, 0.7 miles awayGood
- G Manor House Residential Home Care home, 0.7 miles awayGood
- G Cranleigh Gardens Care home, 0.8 miles awayGood
Getting help from London Borough of Merton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Merton
- Ask for a care needs assessment
- Phone: 020 8545 4388, Monday to Friday, 9am to 5pm. Out of hours: 020 8770 5000
- Support for carers
- Paying for care: London Borough of Merton
Checked on the council's website, November 2026.
Common questions
- Does 374 St Helier Avenue provide nursing care?
- No. The Care Quality Commission lists 374 St Helier Avenue as a care home without nursing.
- How many beds does 374 St Helier Avenue have?
- The Care Quality Commission's register lists 8 beds at 374 St Helier Avenue.
- When was 374 St Helier Avenue last inspected?
- The Care Quality Commission's latest rating for 374 St Helier Avenue was published on 10 June 2022.
- Who runs 374 St Helier Avenue?
- 374 St Helier Avenue is run by Achieve Together Limited. It runs 20 services in London.
- What is 374 St Helier Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 June 2022.