43 Florence Avenue
Care home, Merton, 8 beds
Good
Rated on
Rating from the Care Quality Commission.
43 Florence Avenue: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2017. Rated Good in 2017, 2020 and March 2022.
It has been rated Good at every inspection since 2017. The latest rating was published about 5 years ago.
How it compares locally
- One of 34 Good care homes in Merton, out of 35 with a rating.
- Smaller than 7 in 10 care homes in Merton.
What inspectors found
From the Care Quality Commission's inspection report published 2 March 2022. Quoted under the Open Government Licence.
43 Florence Avenue is a residential care home accommodating up to eight people, with mental health conditions and learning disabilities. There were 7 people living there when we visited.
We found the following examples of good practice.
Read the full summary
Systems in place ensured only those who could demonstrated their vaccination status, retuned a negative lateral flow test and had their temperature checked had access to the service. A designated area for visitors had been identified to minimise the spread of infection.
PPE stations were available in high traffic areas and the provider ensured there was an adequate stock of PPE. Staff had received training to ensure PPE was worn correctly and had designated areas to don and doff PPE safely.
Cleaning schedules were followed with extra attention for high touch point areas.
There were systems in place to ensure people who tested positive for COVID-19, were supported to minimise contact with others.
The service had policies and procedures to manage any risks associated with the COVID-19 pandemic. The registered manager knew where to get advice regarding an outbreak and what their role and responsibilities were.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 43 Florence Avenue, Morden, SM4 6EX |
|---|---|
| Neighbourhood | Morden, Merton |
| Phone | 020 8646 5921 |
| Registered manager | Petrina Etse |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 2 March 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Florence Avenue Care Home Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 9682550 (opens Companies House) |
Nearest alternatives
- G Ashbrook House Care home, 0.3 miles awayGood
- G 374 St Helier Avenue Care home, 0.5 miles awayGood
- G 179 Green Lane Care home, 0.6 miles awayGood
- G Fieldway Care Home Care home with nursing, 0.6 miles awayGood
- G Acorn Residential Home Care home, 0.7 miles awayGood
Getting help from London Borough of Merton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Merton
- Ask for a care needs assessment
- Phone: 020 8545 4388, Monday to Friday, 9am to 5pm. Out of hours: 020 8770 5000
- Support for carers
- Paying for care: London Borough of Merton
Checked on the council's website, November 2026.
Common questions
- Does 43 Florence Avenue provide nursing care?
- No. The Care Quality Commission lists 43 Florence Avenue as a care home without nursing.
- How many beds does 43 Florence Avenue have?
- The Care Quality Commission's register lists 8 beds at 43 Florence Avenue.
- When was 43 Florence Avenue last inspected?
- The Care Quality Commission's latest rating for 43 Florence Avenue was published on 2 March 2022.
- Who runs 43 Florence Avenue?
- 43 Florence Avenue is run by Florence Avenue Care Home Limited.
- What is 43 Florence Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 March 2022.