Aspen Lodge Residential Care Home
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2016
- Central Wolverhampton, Wolverhampton, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
11 months
since the latest rating was published.
20 of 63
rated care homes in Wolverhampton are rated Requires improvement, like this one.
Aspen Lodge Residential Care Home: inspection record
Rated Requires improvement in November 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Gardens (Outstanding, 0.3 miles away) and Penn House Residential Home (Good, 0.5 miles away).
Nearest care homes:
- O The Gardens Outstanding, 0.3 miles away
- – Prosper Haven Not yet rated, 0.4 miles away
- – Legacy Healthcare Group Limited - Bethany House Not yet rated, 0.5 miles away
- RI Oak Cottage Requires improvement, 0.5 miles away
- G Penn House Residential Home Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 November 2025 (assessment visit 5 February 2025). Quoted under the Open Government Licence.
Date of Assessment: 18 July 2025 to 26 August 2025. Aspen Lodge provides accommodation, nursing and personal care for up to 25 older people, some of whom were living with dementia, mental health conditions and physical disabilities. At the time of our inspection there were 22 people living at the location. This assessment was in response to CQC receiving information of concern. The provider was in breach of 3 regulations relating to infection prevention control practice, consent, and governance arrangements. Systems were not consistently safe, medicines systems, risk management and people’s environments were not consistently safe, and staff were not following infection prevention control procedures. People were not always involved in their assessments and care plans, and evidence-based care was not always in place. Reviews were inconsistent and the principles of the mental capacity act had not always been applied. People did not always feel able to make choices and staff were not consistently maintaining independence. People did not always have person-centred care and there was an inconsistent approach to listening and learning from people’s feedback. Adaptations for people with dementia were not always in place. The systems in place to manage and govern the service were not consistently effective and the provider’s vision for the service was not met. However, the provider had systems in place to learn from incidents and accidents and people were safeguarded from abuse. People were supported by safely recruited and trained staff and staff collaborated well with other professionals to ensure people had their health needs met. Staff worked to ensure guidance from other professionals was followed and people had their needs and preferences considered when they were at the end of their life. The provider had systems in place to meet individual communication needs. Staff were supported and the provider had an equality and diversity policy in place. We have asked the provider for an action plan in response to the concerns we found at this inspection.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The service was in breach of legal regulation in relation to safe care and treatment relating to infection prevention control practices.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent. The service was in breach of legal regulation in relation to consent to care.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect. At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for, or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The service was in breach of legal regulation in relation to the governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 November 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 28 November 2025. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 28 November 2025. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 28 November 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Jannine Davies
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 16 October 2021. Latest assessment published 28 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Angel Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 05592817 (opens Companies House)
Angel Care Homes Limited runs 3 services, all in the West Midlands. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Angel Care Homes Limited
- G Agnes House - Residential Care Home Good. Care home, Birmingham
- RI The Leylands - Residential Care Home Requires improvement. Care home, Wolverhampton
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Aspen Lodge Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Aspen Lodge Residential Care Home as a care home without nursing.
- How many beds does Aspen Lodge Residential Care Home have?
- The Care Quality Commission's register lists 25 beds at Aspen Lodge Residential Care Home.
- When was Aspen Lodge Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Aspen Lodge Residential Care Home was published on 28 November 2025.
- Who runs Aspen Lodge Residential Care Home?
- Aspen Lodge Residential Care Home is run by Angel Care Homes Limited. It runs 3 services, all in the West Midlands.
- What is Aspen Lodge Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 November 2025.
Contact
- Phone
- 01902 444069
- Address
- Upper Zoar Street, Wolverhampton, WV3 0JH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Gardens (Outstanding, 0.3 miles away) and Penn House Residential Home (Good, 0.5 miles away).
Nearest care homes:
- O The Gardens Outstanding, 0.3 miles away
- – Prosper Haven Not yet rated, 0.4 miles away
- – Legacy Healthcare Group Limited - Bethany House Not yet rated, 0.5 miles away
- RI Oak Cottage Requires improvement, 0.5 miles away
- G Penn House Residential Home Good, 0.5 miles away