Pinetree Care Home
- Care home
- 60 beds
- No nursing
- Dementia care
- Registered since 2026
- Rayleigh, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in July 2026 under the previous provider, Barchester Healthcare Homes Limited.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
295 of 361
rated care homes in Essex are rated Good, like this one.
Pinetree Care Home: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Rawreth Court Good, 0.1 miles away
- G Timber Grove Good, 0.7 miles away
- G Rosedale Court Good, 1.2 miles away
- G Sweyne Court Care Home Good, 1.4 miles away
- G Great Wheatley Nursing Home Good, 1.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 July 2026 (assessment visit 25 June 2026). Quoted under the Open Government Licence.
Date of assessment: 19 May 2026 to 9 June 2026
Pinetree Care Home is a residential care home providing accommodation for persons who require nursing or personal care with capacity for up to 60 people.There were 50 people living at Pinetree Care Home at the time of our assessment. The service provides care to older people. This was the first assessment for this service. This was a fully comprehensive assessment, and we looked at all 5 key questions.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Governance systems in place were robust. The provider ensured regular audits were being carried out and were in place to help ensure people’s safety and wellbeing was maintained. Care plans and risk assessments were being assessed and routinely reviewed and people were involved in their care planning.
People received person-centred care and the provider promoted a person-centred culture. Staff treated people with respect and promoted people’s independence and dignity.
The provider ensured equipment was serviced regularly and environmental checks were completed. The home was well maintained and clean. We found no concerns around medication administration and people received their medications as prescribed.
The staff team were supported by a responsive and open management team and feedback we received told us the registered manager was proactive and promoted an open culture. Staff felt able to raise any concerns.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated outstanding.
This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask what the new provider has changed since taking over.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jane Maxwell
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Scarborough Hall LimitedBrand: Welltower
- Ownership type
- Organisation
- Companies House number
- 07277854 (opens Companies House)
- Previous provider
-
- Barchester Healthcare Homes Limitedregistered
Scarborough Hall Limited runs 84 services in England, 8 of them in the East of England. 8 are rated Good or Outstanding and 76 have no rating yet.
Other services run by Scarborough Hall Limited
- G Ashchurch View Good. Care home with nursing, Gloucestershire, South West
- G Brookfield Good. Care home, Warrington, North West
- G Marnel Lodge Care Home Good. Care home with nursing, Hampshire, South East
- G Sycamore Grove Care Home Good. Care home, East Sussex, South East
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Pinetree Care Home provide nursing care?
- No. The Care Quality Commission lists Pinetree Care Home as a care home without nursing.
- How many beds does Pinetree Care Home have?
- The Care Quality Commission's register lists 60 beds at Pinetree Care Home.
- When was Pinetree Care Home last inspected?
- The Care Quality Commission's latest rating for Pinetree Care Home was published on 28 July 2026.
- Who runs Pinetree Care Home?
- Pinetree Care Home is run by Scarborough Hall Limited. It runs 84 services in England, 8 of them in the East of England.
- What is Pinetree Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 July 2026.
Contact
- Phone
- 01268 949620
- Address
- Rawreth Lane, Rayleigh, SS6 9XH Map (opens Google Maps)
Compare nearby
- G Rawreth Court Good, 0.1 miles away
- G Timber Grove Good, 0.7 miles away
- G Rosedale Court Good, 1.2 miles away
- G Sweyne Court Care Home Good, 1.4 miles away
- G Great Wheatley Nursing Home Good, 1.7 miles away