Falcon House Residential Home
- Care home
- 29 beds
- No nursing
- Dementia care
- Registered since 2011
- Start Hill, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
This month
The latest rating was published.
295 of 361
rated care homes in Essex are rated Good, like this one.
Falcon House Residential Home: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Meadowbrook Care Home Not yet rated, 1.2 miles away
- G HF Trust - 38 South Road Good, 1.4 miles away
- RI Premier Court Care Home Requires improvement, 1.7 miles away
- G Hatfield Haven Good, 1.9 miles away
- G Conewood Manor Nursing Home Good, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 October 2026 (assessment visit 22 September 2026). Quoted under the Open Government Licence.
Dates of Assessment: 30 September to 13 October 2026. Falcon House is a residential care home, providing personal care and accommodation for people aged 65 and older. At the time of our inspection 23 people were living in the service. The inspection was prompted by the length of time since our last inspection. We reviewed all quality statements.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People received safe care. however, we found that improvements were required in relation to formal supervision and the organisation of governance records. Leaders responded immediately to our feedback and took appropriate action.
People were protected from avoidable harm. Risks to people's health, safety and wellbeing were generally identified and managed, and staff understood their responsibilities to safeguard people. Some improvements were needed to ensure risk assessments, monitoring records and oversight processes were consistently completed and documented. Staff were recruited safely and medicines were managed safely.
Staff knew people well, respected their choices and preferences, and supported them to maintain their independence and wellbeing. People had access to healthcare services when needed and were supported by a stable staff team that worked effectively with other professionals to ensure their needs were met.
People received person-centred care that reflected their preferences, choices and individual circumstances. Staff responded to people's changing needs and worked with healthcare professionals to promote continuity of care. Some care records required further development to ensure people's future wishes and end-of-life preferences were consistently documented.
The service was led by a committed registered manager who had identified areas for improvement and had started implementing changes to strengthen oversight and record keeping. Staff spoke positively about the leadership and culture of the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Beverley Murray
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 4 March 2021. Latest assessment published 20 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Falcon House Care Limited
- Ownership type
- Organisation
- Companies House number
- 04970545 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Falcon House Residential Home provide nursing care?
- No. The Care Quality Commission lists Falcon House Residential Home as a care home without nursing.
- How many beds does Falcon House Residential Home have?
- The Care Quality Commission's register lists 29 beds at Falcon House Residential Home.
- When was Falcon House Residential Home last inspected?
- The Care Quality Commission's latest rating for Falcon House Residential Home was published on 20 October 2026.
- Who runs Falcon House Residential Home?
- Falcon House Residential Home is run by Falcon House Care Limited.
- What is Falcon House Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 October 2026.
Contact
- Phone
- 01279 658393
- Address
- George Green, Little Hallingbury, Bishops Stortford, CM22 7PP Map (opens Google Maps)
Compare nearby
- – Meadowbrook Care Home Not yet rated, 1.2 miles away
- G HF Trust - 38 South Road Good, 1.4 miles away
- RI Premier Court Care Home Requires improvement, 1.7 miles away
- G Hatfield Haven Good, 1.9 miles away
- G Conewood Manor Nursing Home Good, 2 miles away