Ellerslie Court
- Care home
- 14 beds
- No nursing
- Dementia care
- Registered since 2016
- Birkdale, Sefton, North West
Inadequate
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Inadequate.
15 months
since the latest rating was published.
The only one
rated Inadequate care home in Sefton, out of 106 with a rating.
Ellerslie Court: inspection record
Rated Inadequate in July 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Tudor Bank Nursing Home (Outstanding, 0.2 miles away) and Birkdale Park Nursing Home (Good, 0.2 miles away).
Nearest care homes:
- RI Dalemain House Requires improvement, 0.1 miles away
- – Seren House Not yet rated, 0.1 miles away
- RI The Spinal Unit Action Group Requires improvement, 0.1 miles away
- RI Birkdale Tower Care Home Requires improvement, 0.2 miles away
- O Tudor Bank Nursing Home Outstanding, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 July 2025 (assessment visit 17 February 2025). Quoted under the Open Government Licence.
Date of assessment: 26 February to 27 March 2025. Ellerslie Court is a care home providing accommodation and personal care for up to 14 adults of all ages, some of whom are living with dementia. At the time of our assessment, there were 13 people living at the home. This assessment was carried out due to emerging risk.
- Safe Inadequate
- Effective Inadequate
- Caring No rating
- Responsive No rating
- Well-led Inadequate
Read the rest of CQC's summary
We found 5 breaches of the legal regulations relating to safe care and treatment of people, person centred care, consent, staffing, and governance. This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a time framewithin which providers must improve the quality of the care they provide.
People were not consistently provided with safe care and treatment. The provider failed to listen to safety concerns, did not investigate or report incidents, and missed opportunities to learn and improve practices. They did not always share concerns with relevant authorities. The environment was unsafe, with outstanding fire risk assessment actions not addressed. Staffing levels were insufficient, and staff lacked regular supervision. Infection prevention and control (IPC) practices were ineffective, and medicines were not managed or administered safely. Care plans and risk assessments were outdated. The provider did not comply with the Mental Capacity Act 2005, failing to obtain proper consent for people. People were not consistently treated as individuals or given person-centred care. There was a lack of meaningful activities, low staff morale, poor leadership, and ineffective governance systems that failed to assess, monitor, or improve service quality.
We have asked the provider for an action plan in response to the concerns found at this assessment.
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Safe
Inadequate
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment, the rating has changed to inadequate.
This meant people were not safe and were at risk of avoidable harm.
The service was in breach of legal regulation in relation to people’s safe care and treatment, and staffing.
-
Effective
Inadequate
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment, the rating has changed to inadequate. This meant there were widespread and significant shortfalls in people’s care, support, and outcomes.
The service was in breach of legal regulation in relation to consent to care and treatment.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect.
At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
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Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant people’s needs were not always met.
The service was in breach of legal regulation in relation to person centred care.
-
Well-led
Inadequate
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment, the rating has changed to inadequate. This meant there were widespread and significant shortfalls in leadership. Leaders and the culture they created did not assure the delivery of high-quality care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Inadequate on 17 July 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Inadequate on 17 July 2025. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 17 July 2025. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 17 July 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 October 2017. Latest assessment published 17 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lotus Care (Ellerslie Court) LimitedBrand: Jaydeep Patel
- Ownership type
- Organisation
- Companies House number
- 10097381 (opens Companies House)
Getting help from Sefton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sefton Council
- Ask for a care needs assessment
- Phone: 0345 140 0845, Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sefton Council
Checked on the council's website, November 2026.
Common questions
- Does Ellerslie Court provide nursing care?
- No. The Care Quality Commission lists Ellerslie Court as a care home without nursing.
- How many beds does Ellerslie Court have?
- The Care Quality Commission's register lists 14 beds at Ellerslie Court.
- When was Ellerslie Court last inspected?
- The Care Quality Commission's latest rating for Ellerslie Court was published on 17 July 2025.
- Who runs Ellerslie Court?
- Ellerslie Court is run by Lotus Care (Ellerslie Court) Limited.
- What is Ellerslie Court's CQC rating?
- Its overall rating from the Care Quality Commission is Inadequate, published on 17 July 2025.
Contact
- Phone
- 01704 568545
- Address
- 38 Westcliffe Road, Southport, PR8 2BT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Tudor Bank Nursing Home (Outstanding, 0.2 miles away) and Birkdale Park Nursing Home (Good, 0.2 miles away).
Nearest care homes:
- RI Dalemain House Requires improvement, 0.1 miles away
- – Seren House Not yet rated, 0.1 miles away
- RI The Spinal Unit Action Group Requires improvement, 0.1 miles away
- RI Birkdale Tower Care Home Requires improvement, 0.2 miles away
- O Tudor Bank Nursing Home Outstanding, 0.2 miles away