Hulton Care Home

We found the following areas of good practice:

The registered manager had established robust infection prevention and control procedures which were understood and followed by the staff. All staff had completed training on the use of personal protective equipment (PPE) and participated in the weekly testing programme. The service had plentiful supplies of PPE and stocks were carefully monitored. The premises were kept in a clean and hygienic condition throughout and regular checks were undertaken to ensure infection prevention and control measures were maintained.

There was clear signage for staff and visitors. Anyone entering the home had their temperature taken to identify any signs of infection. Although visiting was subject to government restrictions, the registered manager had found different ways to enable people to maintain contact with their relatives, which included the use of technology.

The atmosphere in the home was warm, settled and calm. The registered manager and staff had worked hard to maintain people's spirits and wellbeing and emphasis had been placed on providing safe and kind care.

The provider's infection prevention and control policies and procedures were up to date and an audit had been carried out. The provider had also developed a Covid-19 contingency plan, which set out in detail the continuity of the service during the current pandemic.

We were assured this service met good infection prevention and control guidelines.

Further information is in the detailed findings below.

The five questions we ask about services and what we found