Hollybank Care Home
- Care home
- 49 beds
- Nursing care
- Dementia care
- Registered since 2010
- Radcliffe, Bury, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
6 of 49
rated care homes in Bury are rated Requires improvement, like this one.
Hollybank Care Home: inspection record
Rated Requires improvement in June 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rose Court Nursing and Residential Home (Good, 0.4 miles away) and Abbeycliffe Residential Care Home (Good, 0.5 miles away).
Nearest care homes:
- G Rose Court Nursing and Residential Home Good, 0.4 miles away
- G Abbeycliffe Residential Care Home Good, 0.5 miles away
- G Radcliffe House Good, 0.6 miles away
- O Kingarth Outstanding, 0.9 miles away
- RI 16 King Street Requires improvement, 1 mile away
About the service
From the Care Quality Commission's inspection report published 24 June 2022. Quoted under the Open Government Licence.
Hollybank is a residential and nursing care home providing care and support for up to 49 older people some of whom are living with dementia. No nursing care was being provided by the service at the time of this inspection. Accommodation and support were provided on two floors which were accessible by passenger lifts. At the time of the inspection there were 40 people living at the home.
What inspectors found
The service had a range of audits and checks to help monitor standards within the home. However, these were not sufficiently robust in helping to identify the shortfalls found at the inspection. Records also showed where shortfalls had been identified, action required had not been identified and implemented.
Read the rest of CQC's summary
Good staffing levels were provided. However, not all information and checks were completed prior to new staff commencing employment. Staff spoken with felt supported in their role and the team worked well. Staff were able to demonstrate a good knowledge and understanding of the people's individual needs and wishes, interactions were respectful and caring.
Servicing and maintenance checks were carried out to ensure the premises and equipment were kept safe. Outstanding checks regarding gas safety and profiling beds were being addressed. Suitable aids and adaptations were available to aid people's mobility and promote their safety.
People were provided with spacious, comfortable accommodation. The home was clean and well- maintained. Immediate action was taken with regards to the storage of slings and pressure aids to help minimise the risk of cross infection. We received mixed feedback about visiting arrangements due to COVID- 19. We were assured that open visiting in and away from the home had resumed.
The management and administration of people's oral medicines were managed safely. Improvements needed to the records for topical creams, when required medication and fridge temperatures were addressed immediately following the inspection visit.
Positive feedback was received from people, their relatives and third parties about the care and support provided. People told us they were happy living at Hollybank and were seen to enjoy a good rapport with staff. People followed routines of their own choosing and were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Further activities and opportunities were being explored following the lifting of COVID-19 restrictions.
Good systems in place with regards to safeguarding people, end of life care, handling of complaints and concerns and care planning.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 24 June 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 24 June 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Marie O'Neill
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 24 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Partnership
S R Latimer and Dr K S Kotegaonkar runs 2 services, all in the North West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by S R Latimer and Dr K S Kotegaonkar
- G Oak Lodge Care Home Good. Care home with nursing, Bury
Getting help from Bury Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bury Council
- Ask for a care needs assessment
- Phone: 0161 253 5151, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm. Out of hours: 0161 253 6606
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Hollybank Care Home provide nursing care?
- Yes. The Care Quality Commission lists Hollybank Care Home as a care home with nursing.
- How many beds does Hollybank Care Home have?
- The Care Quality Commission's register lists 49 beds at Hollybank Care Home.
- When was Hollybank Care Home last inspected?
- The Care Quality Commission's latest rating for Hollybank Care Home was published on 24 June 2022.
- Who runs Hollybank Care Home?
- Hollybank Care Home is run by S R Latimer and Dr K S Kotegaonkar. It runs 2 services, all in the North West.
- What is Hollybank Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 June 2022.
Contact
- Phone
- 0161 724 9400
- Address
- 211a Bolton Road, Radcliffe, Manchester, M26 3GN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rose Court Nursing and Residential Home (Good, 0.4 miles away) and Abbeycliffe Residential Care Home (Good, 0.5 miles away).
Nearest care homes:
- G Rose Court Nursing and Residential Home Good, 0.4 miles away
- G Abbeycliffe Residential Care Home Good, 0.5 miles away
- G Radcliffe House Good, 0.6 miles away
- O Kingarth Outstanding, 0.9 miles away
- RI 16 King Street Requires improvement, 1 mile away