Springfield House

Springfield House provides accommodation and personal care to seven people who had a learning disability, mental health needs or were on the autistic spectrum. At the time of our inspection seven people were living at Springfield House.

We found the following examples of good practice.

The service had systems in place for safe visiting to allow people to see and speak to their friends and relatives. Adjustments to visiting had been introduced including a visiting pod which had been created to safely facilitate relatives' visits.

The provider had sufficient stock of Personal Protective Equipment (PPE) and staff were aware of the donning and doffing (put on and take off) process. Staff undertook training in infection control and using PPE.

The service participated in the COVID-19 regular testing programme for both people and staff.

The people living at Springfield House were supported to access the community and engage in work and education.

The service had a cleaning schedule in place to ensure effective measures to reduce infection risks, including additional tasks such as cleaning of any regular touchpoint surfaces.

The service had ensured people's health needs had been assessed and where needed plans were in place to minimise the risk of COVID-19 to their health and wellbeing.

Assessments had been carried out to ensure appropriate support for staff, these included individual health conditions. Staff had access to dedicated counselling and advice if they been affected directly or indirectly by COVID-19.

The provider's systems and processes for managing COVID-19 had been reviewed and kept up to date.

The five questions we ask about services and what we found