Rated Care Homes

Chesham House

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 2 months

    since the latest rating was published.

  • 39 of 47

    rated care homes in Southampton are rated Good, like this one.

Chesham House: inspection record

Care home, 10 beds, Southampton

Rated Good in August 2026, up from Requires improvement.

Chesham House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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  3. G
    Leighside Good, 0.9 miles away
  4. G
    Chessel Avenue Good, 1 mile away
  5. G
    Oak Lodge Care Home Good, 1 mile away

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What inspectors found

From the Care Quality Commission's assessment published 19 August 2026 (assessment visit 1 July 2026). Quoted under the Open Government Licence.

Date of Assessment: 22 July 2026 to 5 August 2026. The service is a residential service providing support to younger adults living with mental health conditions. At the time of the assessment, 10 people were living at the service; however, only three people were receiving personal care and therefore fell within the scope of this assessment. This assessment was undertaken due to the length of time since all aspects of the service had been assessed and to review the quality and safety of the service. We also followed up the breach of Regulation relating to medicines management identified at the previous inspection. During this assessment, we found the provider had taken action to address the concerns identified. Medicines systems and processes were reviewed and demonstrated appropriate management, oversight and monitoring. Staff responsible for medicines had received training and competency assessments and audits were completed to support safe medicines management. As a result, the provider was no longer in breach of Regulations.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

People living at Chesham House received safe, person-centred care from staff who knew them well. People spoke positively about their experiences of living at the service and described staff as kind, supportive and helpful. People were supported to maintain relationships, make choices about their daily lives and remain as independent as possible.

People's needs were assessed and reviewed, and staff used this information to provide care and support that reflected their individual preferences, health needs and goals. People were supported to access healthcare services, maintain their physical and mental wellbeing and achieve positive outcomes, including improved management of long-term health conditions and healthier lifestyles. Staff worked collaboratively with healthcare professionals and other agencies to support people's wellbeing and achieve positive outcomes.

Leaders promoted a positive and supportive culture. Staff consistently described managers as approachable, supportive and available for advice and guidance. Governance and quality assurance systems were in place to monitor the quality and safety of the service. Where issues were identified, leaders demonstrated a willingness to learn and improve. During the assessment process, the provider engaged openly with feedback and provided additional evidence to demonstrate improvement and address outstanding concerns.

Overall, people experienced care and support that was safe, effective, caring, responsive and well led.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.

    The provider was previously in breach of the legal regulation in relation to medicines management. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Anna Dubiel
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Mental Health, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 13 January 2023. Latest assessment published 19 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
02704854 (opens Companies House)

Community Homes of Intensive Care and Education Limited runs 68 services in England, 48 of them in the South East. 63 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.

Other services run by Community Homes of Intensive Care and Education Limited

  1. O
    Argyll House Outstanding. Care home, Swindon, South West
  2. O
    Bramerton Outstanding. Care home, Windsor and Maidenhead
  3. O
    Fountain View Outstanding. Care home, Hampshire
  4. O
    Fritham Lodge Outstanding. Care home, Southampton

See all 68 services run by Community Homes of Intensive Care and Education Limited

Getting help from Southampton City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Chesham House provide nursing care?
No. The Care Quality Commission lists Chesham House as a care home without nursing.
How many beds does Chesham House have?
The Care Quality Commission's register lists 10 beds at Chesham House.
When was Chesham House last inspected?
The Care Quality Commission's latest rating for Chesham House was published on 19 August 2026.
Who runs Chesham House?
Chesham House is run by Community Homes of Intensive Care and Education Limited. It runs 68 services in England, 48 of them in the South East.
What is Chesham House's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 19 August 2026.

Contact

Address
194 West End Road, Bitterne, Southampton, SO18 6PN Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Moorhill Care Home Not yet rated, 0.7 miles away
  2. –
    The Oaks Not yet rated, 0.9 miles away
  3. G
    Leighside Good, 0.9 miles away
  4. G
    Chessel Avenue Good, 1 mile away
  5. G
    Oak Lodge Care Home Good, 1 mile away

See all care homes in Southampton

See all care homes in Sholing