Rated Care Homes

Westfield Lodge Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 8 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 58 of 76

    rated care homes in Stoke-on-Trent are rated Good, like this one.

Westfield Lodge Care Home: inspection record

Care home with nursing, 54 beds, Stoke-on-Trent

Rated Good in March 2019, up from Requires improvement.

Westfield Lodge Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. RI
    Weston House Requires improvement, 0.3 miles away
  2. G
    202 Weston Road Good, 0.3 miles away
  3. G
    The Beeches Good, 0.7 miles away
  4. G
    Marrow House Good, 0.8 miles away
  5. G
    Four Seasons Good, 0.9 miles away

See all care homes in Stoke-on-Trent

See all care homes in Meir

What inspectors found

From the Care Quality Commission's inspection report published 22 March 2019. Quoted under the Open Government Licence.

About the service:

Read the rest of CQC's summary

Westfield Lodge Care Home is a care home that was providing personal and nursing care to 40 people at the time of the inspection.

People's experience of using this service:

People were supported by safely recruited staff who had the skills and knowledge to provide safe and effective support. People were supported safely to manage their risks, whilst promoting their independence. Medicines were managed safely. Effective care planning was in place which guided staff to provide support that met people's needs which were in line with their preferences.

People consented to their care and were supported in their best interests in the least restrictive way possible. People were supported to eat and drink sufficient amounts in line with their assessed needs.

People's diverse needs had been planned for, which ensured people received individualised care in all aspects of their life. Professional advice had been sought and acted on to ensure people's health and wellbeing was maintained. Systems were in place to ensure people received consistent care across the service and from other professionals.

Staff were kind and caring towards people and promoted choices in line with individual communication needs. People were treated with dignity and their right to privacy was upheld. Advocacy services were utilised to ensure people were supported by independent representatives when making choices about their care.

People were supported to be involved in hobbies and interests that were important to them. People and their relatives were involved in the planning of their care, which meant people were supported in line with their preferences. Complaints systems were in place, which people and relatives knew how to use. People's advanced decisions had been gained in respect of their end of life.

Systems were in place to monitor the service, which ensured that people's risks were mitigated and lessons were learnt when things went wrong. There was an open and person-centred culture within the service. People and staff approached the registered manager who acted on concerns raised to make improvements to people's care.

The service met the characteristics of Good in all areas; more information is available in the full report below.

Questions to ask when you visit

  1. The last rating is 8 years old. Ask what has changed since then.
  2. Ask how nursing cover works at night and at weekends.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered manager
Angela Smith
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 22 March 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Westfield Lodge Care LimitedBrand: Capital Care Group
Ownership type
Organisation
Companies House number
10154252 (opens Companies House)

Getting help from Stoke-on-Trent City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Westfield Lodge Care Home provide nursing care?
Yes. The Care Quality Commission lists Westfield Lodge Care Home as a care home with nursing.
How many beds does Westfield Lodge Care Home have?
The Care Quality Commission's register lists 54 beds at Westfield Lodge Care Home.
When was Westfield Lodge Care Home last inspected?
The Care Quality Commission's latest rating for Westfield Lodge Care Home was published on 22 March 2019.
Who runs Westfield Lodge Care Home?
Westfield Lodge Care Home is run by Westfield Lodge Care Limited.
What is Westfield Lodge Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 22 March 2019.

Contact

Phone
01782 336777
Address
Weston Coyney Road, Stoke On Trent, ST3 6ES Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. RI
    Weston House Requires improvement, 0.3 miles away
  2. G
    202 Weston Road Good, 0.3 miles away
  3. G
    The Beeches Good, 0.7 miles away
  4. G
    Marrow House Good, 0.8 miles away
  5. G
    Four Seasons Good, 0.9 miles away

See all care homes in Stoke-on-Trent

See all care homes in Meir