Windsor House
- Care home
- 6 beds
- No nursing
- Registered since 2016
- West Bridgford, Nottinghamshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
16 months
since the latest rating was published.
186 of 249
rated care homes in Nottinghamshire are rated Good, like this one.
Windsor House: inspection record
Rated Good in June 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O RoseLea House Outstanding, 0.1 miles away
- G Patrick House Good, 0.2 miles away
- G Levina House Good, 0.4 miles away
- G Victoria House Good, 0.4 miles away
- – Trent Bridge Care Home Not yet rated, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 June 2025 (assessment visit 10 April 2025). Quoted under the Open Government Licence.
Date of assessment 7 May 2025 to 22 May 2025. Windsor House is a residential care home providing personal care for up to 5 people with a learning disability. At the time of our assessment, the service was supporting 1 person with their personal care needs. Windsor House was last rated good (published 23 November 2017.) This assessment was completed due to the age of previous rating. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found care and support was safe, the home was clean and hygienic. People were supported to keep safe. Staff were aware of their role and responsibilities to support people from avoidable harm and abuse. Person centred care plans and risk assessments were in place for staff to follow. The provider had a positive learning culture. The registered manager provided staff opportunities to raise concerns and ideas. There were enough staff available to meet people’s care needs. The provider had systems and processes in place to review and monitor quality of care. Staff were positive about working for the provider and felt well supported by the management team. Medicines where not always managed safely. Staff had not always completed the required training. We made recommendations and the provider told us they had taken action.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amanda Chambers
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 November 2017. Latest assessment published 30 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Jubilee Care Homes Nottm Limited
- Ownership type
- Organisation
- Companies House number
- 09984116 (opens Companies House)
Jubilee Care Homes Nottm Limited runs 4 services, all in the East Midlands. 4 are rated Good or Outstanding.
Other services run by Jubilee Care Homes Nottm Limited
- G Jubilee House Good. Care home, Nottinghamshire
- G Lilibet House Good. Care home, Nottinghamshire
- G Victoria House Good. Care home, Nottingham
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Windsor House provide nursing care?
- No. The Care Quality Commission lists Windsor House as a care home without nursing.
- How many beds does Windsor House have?
- The Care Quality Commission's register lists 6 beds at Windsor House.
- When was Windsor House last inspected?
- The Care Quality Commission's latest rating for Windsor House was published on 30 June 2025.
- Who runs Windsor House?
- Windsor House is run by Jubilee Care Homes Nottm Limited. It runs 4 services, all in the East Midlands.
- What is Windsor House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 June 2025.
Contact
- Phone
- 0115 981 8096
- Address
- 23 Wilford Lane, West Bridgford, Nottingham, NG2 7QZ Map (opens Google Maps)
Compare nearby
- O RoseLea House Outstanding, 0.1 miles away
- G Patrick House Good, 0.2 miles away
- G Levina House Good, 0.4 miles away
- G Victoria House Good, 0.4 miles away
- – Trent Bridge Care Home Not yet rated, 0.4 miles away