Wavertree Nursing and Care Home
- Care home
- 50 beds
- Nursing care
- Registered since 2011
- Wavertree, Liverpool, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
Its last inspection moved it down from Good to Requires improvement.
10 months
since the latest rating was published.
21 of 76
rated care homes in Liverpool are rated Requires improvement, like this one.
Wavertree Nursing and Care Home: inspection record
Rated Requires improvement in December 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Greenacres Care Home (Good, less than 0.1 miles away) and Oak Vale Gardens (Good, 0.6 miles away).
Nearest care homes:
- G Greenacres Care Home Good, less than 0.1 miles away
- RI Wavertree Bungalow Requires improvement, 0.4 miles away
- G Oak Vale Gardens Good, 0.6 miles away
- G Prince Alfred Residential Care Home Good, 0.6 miles away
- G Brooklands Care Home Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 December 2025 (assessment visit 8 August 2025). Quoted under the Open Government Licence.
Date of assessment 12 to 14 August 2025. Wavertree Nursing and Care Home is a residential care home with nursing care, registered to provide personal care and accommodation for up to 50 adults. There were 48 people living at the home at the time of this assessment, some of whom were living with dementia. This was an unannounced, focused assessment, prompted by concerns reported to the Care Quality Commission regarding poor personal care, lack of activities, poor communication, environmental issues and poor culture. At the last inspection the rating was good, at this assessment the rating has changed to requires improvement.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We identified 3 breaches of the legal regulations in relation to safe care and treatment, staffing and good governance.
Medicines were not always stored, administered and managed safely. There was no system in place for staff members to raise medication concerns. Staff did not always assess risks to people’s health and safety to mitigate them where identified. Care plans and risk assessments were not always updated in line with the current needs of people to guide staff in how to support people appropriately.
Governance systems and audits were not effective in identifying or addressing areas for improvement. Environmental and fire safety concerns had not been identified by the provider.
Staff were not always recruited safely and had not received all the appropriate training to meet the current needs of people. However, there were sufficient staffing levels within the service to provide safe and effective care and staff had received regular supervisions and appraisals. The provider was open to feedback and had already started to address the concerns raised.
People were treated with kindness, empathy and compassion. Feedback from people and relatives corroborated this and was mainly positive. We observed frequent warm interactions with people and staff treated people with dignity and respect. The provider worked well with other health professionals to support people who confirmed referrals were made in a timely manner.
In instances where the Care Quality Commission has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question safe. At this assessment the rating has
changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment, and staffing.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 5 December 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 December 2025. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Lynn Williams
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 13 May 2023. Latest assessment published 5 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Greenacres Nursing Home Limited
- Ownership type
- Organisation
- Companies House number
- 03195886 (opens Companies House)
Greenacres Nursing Home Limited runs 2 services, all in the North West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Greenacres Nursing Home Limited
- G Greenacres Care Home Good. Care home, Liverpool
Getting help from Liverpool City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Liverpool City Council
- Ask for a care needs assessment
- Phone: 0151 459 2606
- Support for carers
- Paying for care: Liverpool City Council
Checked on the council's website, November 2026.
Common questions
- Does Wavertree Nursing and Care Home provide nursing care?
- Yes. The Care Quality Commission lists Wavertree Nursing and Care Home as a care home with nursing.
- How many beds does Wavertree Nursing and Care Home have?
- The Care Quality Commission's register lists 50 beds at Wavertree Nursing and Care Home.
- When was Wavertree Nursing and Care Home last inspected?
- The Care Quality Commission's latest rating for Wavertree Nursing and Care Home was published on 5 December 2025.
- Who runs Wavertree Nursing and Care Home?
- Wavertree Nursing and Care Home is run by Greenacres Nursing Home Limited. It runs 2 services, all in the North West.
- What is Wavertree Nursing and Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 December 2025.
Contact
- Phone
- 0151 228 4886
- Address
- Pighue Lane, Wavertree, Liverpool, L13 1DG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Greenacres Care Home (Good, less than 0.1 miles away) and Oak Vale Gardens (Good, 0.6 miles away).
Nearest care homes:
- G Greenacres Care Home Good, less than 0.1 miles away
- RI Wavertree Bungalow Requires improvement, 0.4 miles away
- G Oak Vale Gardens Good, 0.6 miles away
- G Prince Alfred Residential Care Home Good, 0.6 miles away
- G Brooklands Care Home Good, 0.8 miles away