Castle Brook
- Care home
- 88 beds
- No nursing
- Dementia care
- Registered since 2016
- Warwickshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
120 of 153
rated care homes in Warwickshire are rated Good, like this one.
Castle Brook: inspection record
Rated Good in February 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kenilworth Grange Care Home Good, 0.7 miles away
- G Kenilworth Manor Good, 1.2 miles away
- G Newlands Good, 1.3 miles away
- RI The Beaufort Care Home Requires improvement, 1.9 miles away
- G Helen Ley House Good, 2.3 miles away
About the service
From the Care Quality Commission's inspection report published 4 February 2020. Quoted under the Open Government Licence.
Castle Brook is a care home. The maximum number of people the home can accommodate is 86. The service is delivered over three floors, which are subdivided into six individual households for up to 14 people. One household is a 're-enablement' unit for people who have been discharged from hospital but need further therapeutic input to build up their strength and mobility. Each household has their own communal lounge, kitchen and dining areas and people have access to the shared facilities in communal areas throughout the home. There were 82 people living at the home at the time of our inspection visit, some of whom were living with dementia.
What inspectors found
There were enough staff to ensure people's needs were met in a timely way and staff were available in communal areas, should any assistance be needed. There were systems to assess, monitor and mitigate the risks relating to the health and welfare of people who used the service. Staff had completed safeguarding training and were knowledgeable about their roles and responsibilities in keeping people safe from harm, neglect and discrimination. Staff followed good hygiene practices and the home was visibly clean and there were no unpleasant odours. The electronic medication administration record (EMAR) did not always accord with medicines in stock which meant we could not always be assured people had received their medicines as prescribed. Systems were not robust enough to demonstrate medicine was effectively managed.
Read the rest of CQC's summary
People's needs and choices were assessed before they moved to the home and their care was delivered in accordance with current legislation and guidance. New staff members were provided with effective support when they first started work at Castle Brook and a programme of regular training updates supported staff to keep their skills and knowledge up to date. Staff worked in partnership with a multi-disciplinary team to enable people to live healthier lives, re-habilitate after a stay in hospital or manage long term medical conditions. People were supported to eat and drink enough to maintain a healthy diet. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Managers and staff worked in accordance with the provider's approach to care which was to make 'Every Day Well Lived'. People and their relatives continued to be happy with the caring attitude of staff and the friendly and welcoming atmosphere within the home. Staff and managers understood the importance of promoting equality and human rights as part of a caring approach.
Care records contained enough detail to support staff to deliver person centred care in accordance with people's preferences and wishes. Person centred activities that encouraged physical, mental and social stimulation were an important aspect of the care provided at Castle Brook. End of life care plans were in place for those people who wished to engage with staff regarding end of life care planning. The provider supported people to spend their final days with dignity and pain free.
Since our last inspection the provider had worked with people and staff to ensure their values were understood and people had positive outcomes. People and staff were positive about a more cohesive and responsive management team who were more visible and spent time listening to people and staff. The provider worked in partnership with other organisations to support care provision and service development.
Questions to ask when you visit
- Safe was rated Requires improvement on 4 February 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Kate Bradshaw
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 4 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- WCS Care Group Limited
- Ownership type
- Organisation
- Companies House number
- 02713150 (opens Companies House)
- Charity number
- 1012788
WCS Care Group Limited runs 13 services, all in the West Midlands. 8 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by WCS Care Group Limited
- G Dewar Close Good. Care home, Warwickshire
- G Fairfield Good. Care home, Warwickshire
- G Four Ways Good. Care home, Warwickshire
- G Mill Green Good. Care home, Warwickshire
Getting help from Warwickshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warwickshire County Council
- Ask for a care needs assessment
- Phone: 01926 359190, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Warwickshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Castle Brook provide nursing care?
- No. The Care Quality Commission lists Castle Brook as a care home without nursing.
- How many beds does Castle Brook have?
- The Care Quality Commission's register lists 88 beds at Castle Brook.
- When was Castle Brook last inspected?
- The Care Quality Commission's latest rating for Castle Brook was published on 4 February 2020.
- Who runs Castle Brook?
- Castle Brook is run by WCS Care Group Limited. It runs 13 services, all in the West Midlands.
- What is Castle Brook's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 February 2020.
Contact
- Phone
- 01926 353160
- Address
- Common Lane, Kenilworth, CV8 2EQ Map (opens Google Maps)
Compare nearby
- G Kenilworth Grange Care Home Good, 0.7 miles away
- G Kenilworth Manor Good, 1.2 miles away
- G Newlands Good, 1.3 miles away
- RI The Beaufort Care Home Requires improvement, 1.9 miles away
- G Helen Ley House Good, 2.3 miles away