Langham Court

We found the following examples of good practice.

People were supported to receive visitors safely. All visitors were required to complete health screening checks in line with current COVID-19 guidelines. Visiting areas had been arranged both inside the home and within the grounds.

Appropriate arrangements were in place to test people, staff and visitors for COVID-19 in line with current guidance. The provider had ensured staff had access to personal protective equipment (PPE) and had received training in how to use and dispose of this safely. We observed staff wearing PPE correctly during our visit.

Langham Court was clean and hygienic throughout. Appropriate cleaning products were in use and the provider had invested in a range of cleaning and air cleansing systems to minimise the spread of infection. Handwashing facilities and hand sanitisers were available throughout the building. Infection control audits were completed which included assessments of staff hand hygiene practices.

There was a continued emphasis on creating a homely environment despite the restrictions in place. Staff continued to support people to socialise and engage in their hobbies and interests whilst encouraging people to maintain social distancing.

The five questions we ask about services and what we found