St Alban's

Accidents and incidents were documented, and any actions taken to learn from lessons and improve the quality of care. There were some concerns regarding the correct wearing of personal protective equipment (PPE). There was good infection control practices seen in regards to maintaining a clean environment, admissions, testing and an infection prevention control policy was in place.

Governance systems were in place however, they had been ineffective in identifying concerns around PPE compliance, and one staff members' training needs. There was evidence of people and relatives being involved in reviews and person-centred outcomes. Prior to the inspection ending the registered manager had put an action plan in place to address issues raised.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

Based on our review of safe and well led the service was able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture. People were supported to make choices about their care and care was person centred to meet individuals' needs.