Rated Care Homes

Esther Care Home

Care home, Croydon, 11 beds

G

Good

Rated on

Rating from the Care Quality Commission.

Esther Care Home: inspection record

Care home, 11 beds, Croydon

Rated Good in April 2022.

Esther Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and April 2022.

It has been rated Good at every inspection since 2015. The latest rating was published about 5 years ago.

How it compares locally

  • One of 99 Good care homes in Croydon, out of 112 with a rating.
  • About the middle for size in Croydon.

About the service

From the Care Quality Commission's inspection report published 5 April 2022. Quoted under the Open Government Licence.

Esther Care Home is a residential and respite service that provides personal care and accommodation for adults with learning disabilities. At the time of inspection, the provider had created an additional room creating capacity for 12 people. However, the additional room was not being used and the service remained registered for a maximum of 11 people. When we inspected there were 11 people using the service.

What inspectors found

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service was a large home, bigger than most domestic style properties. This was larger than current best practice guidance. However, the building fitted into the residential area and the other large domestic homes of a similar size. There were no identifying signs, intercom, cameras, or anything else outside to indicate it was a care home. Staff did not wear anything that suggested they were care staff when coming and going with people.

Our inspection focused on the two questions of safe and well led. We did not look at the key questions of effective, caring and responsive. We considered the conditions in place on the day of our inspection with 11 people using the service and this report reflects our findings.

Read the full summary

Right Support Staff focused on people's strengths and promoted what they could do, so people had a fulfilling and meaningful everyday life. For example, staff were aware of people's healthcare needs and associated risks so they supported people to take part in activities in a safe way. The service gave people care and support in a safe, clean, well equipped, well-furnished and well- maintained environment that met their sensory and physical needs. Staff supported people with their medicines to achieve the best possible health outcome.

Right Care Staff promoted equality and diversity in their support for people. They understood people's cultural needs and provided culturally appropriate care. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs.

Right Culture Staff evaluated the quality of support provided to people, involving the person, their families and other

professionals as appropriate. The service enabled people and those important to them to work with staff to develop the service. Staff valued and acted upon people's views.

Questions to ask when you visit

  • The last rating is 5 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  • Visit at different times of day, including a mealtime.

Contact and registration details

Details for Esther Care Home
Address15 Russell Hill, Purley, CR8 2JB
NeighbourhoodPurley, Croydon
Phone020 8668 5667
Registered managerKalyani Kalaiyalagan
Registered with the CQC since
What it provides
  • Care home service without nursing
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Physical Disability
  • Sensory Impairment
Inspection reports 6 inspection reports, latest 5 April 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Esther Care Home
ProviderEsther Care Homes Limited
Ownership typeOrganisation
Companies House number04456549 (opens Companies House)

Nearest alternatives

  1. G
    CareTech Community Services Limited - 7 Russell Hill Care home, less than 0.1 miles away
    Good
  2. G
    Russell Hill Care home, less than 0.1 miles away
    Good
  3. G
    Roselawn House Care home, 0.1 miles away
    Good
  4. G
    Foxley Lane Care home, 0.1 miles away
    Good
  5. G
    Heatherwood Care Centre Care home, 0.1 miles away
    Good

See all care homes in Croydon

Getting help from London Borough of Croydon

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Esther Care Home provide nursing care?
No. The Care Quality Commission lists Esther Care Home as a care home without nursing.
How many beds does Esther Care Home have?
The Care Quality Commission's register lists 11 beds at Esther Care Home.
When was Esther Care Home last inspected?
The Care Quality Commission's latest rating for Esther Care Home was published on 5 April 2022.
Who runs Esther Care Home?
Esther Care Home is run by Esther Care Homes Limited.
What is Esther Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 5 April 2022.