Foxley Lane

Foxley Lane is a residential care home providing personal care to 8 people at the time of the inspection. The service can support up to 8 people.

Right Support The provider had acted to make improvements that were required after our last inspection. People now received care and support in a safer, cleaner, well equipped and well-maintained environment that met their sensory and physical needs. People received better support with their medicines to achieve the best possible health outcome. Staff supported people to have the maximum possible choice, control and independence and they had control over their own lives.

Right Care People now received kinder, more compassionate care from staff and staff promoted equality and diversity in their support for people. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it. The home manager made sure there were enough appropriately skilled staff to meet people's needs and keep them safe. They were actively recruiting new permanent staff for the service so that people would receive consistent care from staff who knew them well. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs.