Bhakti Shyama Care Centre
Care home with nursing, Wandsworth, 25 beds
Good
Rated on
Rating from the Care Quality Commission.
Bhakti Shyama Care Centre: inspection record
Rated Good in May 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Requires improvement in 2015, then Good in 2016, then Requires improvement in 2019, then Good in May 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 20 Good care homes in Wandsworth, out of 24 with a rating.
- Smaller than 6 in 10 care homes in Wandsworth.
About the service
From the Care Quality Commission's inspection report published 18 May 2022. Quoted under the Open Government Licence.
Bhakti Shyama Care Centre provides accommodation for up to 25 people who require nursing or personal care in one adapted building. It is specifically designed to meet the needs of older people from the Asian Community. At the time of our inspection there were 20 people using the service.
What inspectors found
The provider had made improvements in relation to the areas of concern we found last time including recruitment checks for new staff, person centred care and governance procedures.
People using the service and their relatives were satisfied with the care they received from staff. They told us they felt safe at the service and care workers treated them with kindness. Risks to people were assessed and plans were in place to reduce the risk and keep people safe from harm. People received their medicines from staff who were trained and competent to do so. There were robust checks in place which meant that only staff who were safe and competent to work with people were recruited. The provider followed safe infection control procedures, although we signposted them to develop their guidance around visiting rights.
Read the full summary
Staff received training and supervision which meant they were able to carry out their roles effectively. People were admitted to the service safely and received good support in relation to their ongoing health and dietary needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated with respect and in line with their religious and cultural needs. Care plans were person centred and staff supported them in a way that protected their privacy and dignity.
Care plans were reviewed on a regular basis which meant they were in line with people's current support needs. People and their relatives told us they would raise any concerns with the registered manager if needed.
Robust governance procedures were in place which meant the registered manager had good oversight into all aspects of the service. These included regular audits, clinical meetings and observations of practice.
We have made recommendations to the provider in relation to the physical environment and access to outdoor activities.
Questions to ask when you visit
- Effective was rated Requires improvement on 18 May 2022. Ask about staff training and how health appointments are arranged.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Contact and registration details
| Address | 1 Balham New Road, London, SW12 9PH |
|---|---|
| Neighbourhood | Upper Tooting, Wandsworth |
| Phone | 020 8772 1499 |
| Registered manager | Parvinder Kaur |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 8 inspection reports, latest 18 May 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Abbey Care Centre LimitedBrand: Abbey Total Care Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05741454 (opens Companies House) |
Nearest alternatives
- O Nightingale House Care home with nursing, 0.6 miles awayOutstanding
- G Crownwise Limited - St Andrews Care home, 0.8 miles awayGood
- G Kirkstall Lodge Care home, 0.8 miles awayGood
- RI Rosedene Nursing Home Care home with nursing, 0.9 miles awayRequires improvement
- G Trinity Court Nursing Home Care home with nursing, 0.9 miles awayGood
Getting help from London Borough of Wandsworth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Wandsworth
- Ask for a care needs assessment
- Phone: 020 8871 7707, Monday to Friday, 9am to 5pm. Out of hours: 020 8871 8999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Wandsworth
Checked on the council's website, November 2026.
Common questions
- Does Bhakti Shyama Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Bhakti Shyama Care Centre as a care home with nursing.
- How many beds does Bhakti Shyama Care Centre have?
- The Care Quality Commission's register lists 25 beds at Bhakti Shyama Care Centre.
- When was Bhakti Shyama Care Centre last inspected?
- The Care Quality Commission's latest rating for Bhakti Shyama Care Centre was published on 18 May 2022.
- Who runs Bhakti Shyama Care Centre?
- Bhakti Shyama Care Centre is run by Abbey Care Centre Limited.
- What is Bhakti Shyama Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 May 2022.