The Piers
- Care home
- 3 beds
- No nursing
- Registered since 2011
- Kinson, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
9 months
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
The Piers: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Talbot View Good, 0.3 miles away
- G Bourne View Good, 0.8 miles away
- G The Evergreens Good, 1 mile away
- G April Court Good, 1 mile away
- G Coral House Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 January 2026 (assessment visit 4 December 2025). Quoted under the Open Government Licence.
The Piers is a care home providing personal care for up to 3 people with a learning disability and/or autistic people.There were 3 people living at the service during this inspection. The inspection was carried out between 5 December and 11 December 2025. This was a planned inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Person centred care plans and risk assessments were in place for staff to follow. They were reviewed regularly. Staff knew people well and were observed treating people with kindness and dignity. People were encouraged to engage in activities meaningful to them. Staff received training and supervision to support them in their roles. Staff were positive about working at The Piers and felt supported. The provider had systems and processes in place to review and monitor the safety and quality of care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Diane Doherty
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 11 October 2019. Latest assessment published 28 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Harbour Care (UK) LimitedBrand: Priory Group
- Ownership type
- Organisation
- Companies House number
- 07838042 (opens Companies House)
Harbour Care (UK) Limited runs 9 services, all in the South West. 9 are rated Good or Outstanding.
Other services run by Harbour Care (UK) Limited
- O The Moorings Outstanding. Care home, Bournemouth, Christchurch and Poole
- G Anchor House Good. Care home, Bournemouth, Christchurch and Poole
- G Beach House Good. Care home, Bournemouth, Christchurch and Poole
- G Coral House Good. Care home, Bournemouth, Christchurch and Poole
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does The Piers provide nursing care?
- No. The Care Quality Commission lists The Piers as a care home without nursing.
- How many beds does The Piers have?
- The Care Quality Commission's register lists 3 beds at The Piers.
- When was The Piers last inspected?
- The Care Quality Commission's latest rating for The Piers was published on 28 January 2026.
- Who runs The Piers?
- The Piers is run by Harbour Care (UK) Limited. It runs 9 services, all in the South West.
- What is The Piers's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 January 2026.
Contact
- Phone
- 01202 520937
- Address
- 166 Columbia Road, Ensbury Park, Bournemouth, BH10 4DT Map (opens Google Maps)
Compare nearby
- G Talbot View Good, 0.3 miles away
- G Bourne View Good, 0.8 miles away
- G The Evergreens Good, 1 mile away
- G April Court Good, 1 mile away
- G Coral House Good, 1.1 miles away