Heath Lodge
- Care home
- 67 beds
- Nursing care
- Dementia care
- Registered since 2017
- Oaklands, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2017, most recently Good in March 2026.
7 months
since the latest rating was published.
153 of 210
rated care homes in Hertfordshire are rated Good, like this one.
Heath Lodge: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Autumn Vale Care Centre Good, less than 0.1 miles away
- G Three Oaks Care Home Limited Good, 0.2 miles away
- G Broadview Good, 0.5 miles away
- G Hillcrest Good, 0.5 miles away
- G Homeside Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 March 2026 (assessment visit 27 January 2026). Quoted under the Open Government Licence.
Date of Inspection:10 February2026 to3March2026.This inspection was unannounced.
Heath Lodgeis aconvertedbuilding providing accommodation and personal care to60older people at the time of the inspection. The service is registered to support up to 67people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At our last inspection, published20July 2018, we rated this service as good.
Since our last inspection, there was a new manager in post.Theregisteredmanager hadbeen in post since2024.There was positive feedback about them and how they had improved the service. There were systems in place to improve people’s lives and experiences, and they were motivated to ensure people were happy and well cared for. They were well supported by adeputy managerand staff team.
Medicines management systems were in place and managed well. Records were clear andaccurate.
Staff knew how to recognise and report any concerns relating to abuse. Information was displayed and safeguarding concerns were reported appropriately.
Infection prevention control was practiced. The environment was clean and wellmaintained.
The management team spent time around the home providing support and guidance. People,relativesand staff were positive about their presence,guidanceand approach.
People,relativesand staff had opportunities for meetings and sharing their views.People’s choices weresought, and they were supportedin accordance withtheir wishes and needs. Relatives were involved with people’s care planning and reviews.
Mealtime experiences were pleasant, staff checked on people to help ensure people ate well and enjoyed their food. People felt they had enough to dowith their time, and they hadappropriate accessto support services.
There were enough staff to meet people’s needs.Staff were positive about the service they provided, the management team and liked working there.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At the last inspection, we rated this key question as good. At thisinspectionthis key question hasremainedthe same. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care,treatmentand support achieved good outcomes and promoteda good qualityof life, based on best available evidence.
At the last inspection we rated this key question as good. At thisinspectionthis key question hasremainedgood. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness,dignityand respect.
At the last inspection we rated this key question as good. At thisinspectionthis key question hasremainedgood. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At the last inspection we rated this key question as good. At thisinspectionthis key question hasremainedgood. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At the last inspection, we rated this key question asrequires improvement. At thisinspectionthis key question hasimprovedtogood. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Mihaela Constantinescu
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 10 March 2021. Latest assessment published 30 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- GCH (Hertfordshire) LtdBrand: Gold Care Homes
- Ownership type
- Organisation
- Companies House number
- 10555728 (opens Companies House)
GCH (Hertfordshire) Ltd runs 5 services, all in the East of England. 5 are rated Good or Outstanding.
Other services run by GCH (Hertfordshire) Ltd
- G Autumn Vale Care Centre Good. Care home with nursing, Hertfordshire
- G Halcyon Days Good. Care home, Hertfordshire
- G Martins House Good. Care home, Hertfordshire
- G Queensway House Good. Care home with nursing, Hertfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Heath Lodge provide nursing care?
- Yes. The Care Quality Commission lists Heath Lodge as a care home with nursing.
- How many beds does Heath Lodge have?
- The Care Quality Commission's register lists 67 beds at Heath Lodge.
- When was Heath Lodge last inspected?
- The Care Quality Commission's latest rating for Heath Lodge was published on 30 March 2026.
- Who runs Heath Lodge?
- Heath Lodge is run by GCH (Hertfordshire) Ltd. It runs 5 services, all in the East of England.
- What is Heath Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 March 2026.
Contact
- Phone
- 01438 716180
- Address
- Danesbury Park Road, Welwyn, AL6 9SN Map (opens Google Maps)
Compare nearby
- G Autumn Vale Care Centre Good, less than 0.1 miles away
- G Three Oaks Care Home Limited Good, 0.2 miles away
- G Broadview Good, 0.5 miles away
- G Hillcrest Good, 0.5 miles away
- G Homeside Good, 0.5 miles away