The Meadows
- Care home
- 8 beds
- No nursing
- Registered since 2017
- Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
This month
The latest rating was published.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
The Meadows: inspection record
Rated Requires improvement in October 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Burlingham House (Good, 1.6 miles away) and The Old Rectory Care Home (Good, 1.7 miles away).
Nearest care homes:
- RI Broadlands Park Residential Care Home Requires improvement, 1.1 miles away
- G Burlingham House Good, 1.6 miles away
- G The Old Rectory Care Home Good, 1.7 miles away
- G Manor House Good, 3.6 miles away
- RI The Old Vicarage Requires improvement, 3.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 October 2026 (assessment visit 6 July 2026). Quoted under the Open Government Licence.
Date of assessment: 3 August to 19 August 2026. We visited The Meadows 3 times during the assessment process. The Meadows is a service supporting 7 people with an acquired brain injury. The Meadows are registered with The Care Quality Commission (CQC) to provide support to people with learning disabilities, mental health conditions, physical disabilities and sensory impairments.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We did not inspect against CQC's ‘Right support, right care, right culture’ guidance as the service was not supporting autistic people or people with a learning disability. The assessment was promoted by the aged rating of the service.
We found the service was in breach of legal regulations in relation to dignity and respect, safe care and treatment and good governance. The provider did not have an effective governance system in place to identify areas of improvement, we found medicines expiry dates were not checked and Controlled Medicines were not recorded in line with national protocols, there were no general risk assessments in place for the service. Staff worked prolonged shifts and could sleep on duty, this put people at risk. The service did not respect people’s dignity, we found kitchen cupboards padlocked with no risk assessments in place, times for people to be able to smoke or vape were on a poster on the communal activities board, we observed people going to a shelf by the door of the office when their medicine was due, staff then dispensed the medicines and placed it on the shelf for people to take from. People had baby monitors in place to be used at night, we found these monitors were on in the staff office during the day. People were not always supported safely in line with their individual needs including night checks not being documented, people’s mental capacity assessments not completed in line with information we found in people’s care plans.
Whilst the provider responded to the concerns identified during the assessment, we could not be assured that improvements had been fully embedded or that effective oversight arrangements were in place to sustain these changes and reduce the risk of a reoccurrence.
However, staff told us that they felt supported by the leadership team. We observed kind and compassionate interactions between the people living at The Meadows and the staff who supported them. Relatives felt that their loved ones were looked after by staff who cared.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The service was in breach of legal regulation in relation to safe care and treatment.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent. The service was in breach of legal regulation in relation to dignity and respect.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect. The service was in breach of legal regulation in relation to dignity and respect.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 14 October 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 14 October 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 14 October 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 14 October 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Teresa Sloan
- Registered with the CQC since
- What it provides
- Care home service without nursing, Rehabilitation services
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 August 2018. Latest assessment published 14 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Beeshaw Care Limited
- Ownership type
- Organisation
- Companies House number
- 05226251 (opens Companies House)
Beeshaw Care Limited runs 3 services, all in the East of England. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Beeshaw Care Limited
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does The Meadows provide nursing care?
- No. The Care Quality Commission lists The Meadows as a care home without nursing.
- How many beds does The Meadows have?
- The Care Quality Commission's register lists 8 beds at The Meadows.
- When was The Meadows last inspected?
- The Care Quality Commission's latest rating for The Meadows was published on 14 October 2026.
- Who runs The Meadows?
- The Meadows is run by Beeshaw Care Limited. It runs 3 services, all in the East of England.
- What is The Meadows's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 October 2026.
Contact
- Phone
- 07487 831001
- Address
- Oak Farm House, Acle Road, South Walsham, Norwich, NR13 6DD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Burlingham House (Good, 1.6 miles away) and The Old Rectory Care Home (Good, 1.7 miles away).
Nearest care homes:
- RI Broadlands Park Residential Care Home Requires improvement, 1.1 miles away
- G Burlingham House Good, 1.6 miles away
- G The Old Rectory Care Home Good, 1.7 miles away
- G Manor House Good, 3.6 miles away
- RI The Old Vicarage Requires improvement, 3.8 miles away