John Turner House
- Care home
- 8 beds
- No nursing
- Dementia care
- Registered since 2012
- Lowestoft, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
John Turner House: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Britten Court Not yet rated, 0.3 miles away
- G Royal Avenue Good, 0.8 miles away
- O Harleston House Outstanding, 0.8 miles away
- G Lilac Lodge & Lavender Cottage Good, 0.9 miles away
- RI Cherry Lodge Requires improvement, 1 mile away
About the service
From the Care Quality Commission's inspection report published 12 January 2023. Quoted under the Open Government Licence.
John Turner House offers a short break service to autistic people and people with a learning disability. It is registered for up to 8 people. There are 7 rooms 4 with en-suite bathrooms, 2 bedrooms with ceiling track hoists and 1 self-contained flat.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic
Read the rest of CQC's summary
Right Support: Staff supported people to be as independent as possible and maximise the benefits of their break. Staff knew people well and how to meet their needs this included any specific communication needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People received person-centred care that met their individual needs. Staff observed people's privacy, dignity and confidentiality and treated them with respect. There were enough suitably trained, recruited and supervised staff to meet people's needs. Risks to people were regularly monitored and assessed and support adapted where needed.
Right Culture: We received positive comments from relatives about staff and the management team. We observed staff working with people respectfully and measures were in place to protect people from avoidable harm. Relatives and staff spoke of an open and inclusive culture.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 12 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Leading Lives Limited
- Ownership type
- Organisation
- Companies House number
- IP031457 (opens Companies House)
Leading Lives Limited runs 3 services, all in the East of England. 3 are rated Good or Outstanding.
Other services run by Leading Lives Limited
- G Cathedral View Good. Care home, Suffolk
- G Short Break Respite Unit Good. Care home, Suffolk
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does John Turner House provide nursing care?
- No. The Care Quality Commission lists John Turner House as a care home without nursing.
- How many beds does John Turner House have?
- The Care Quality Commission's register lists 8 beds at John Turner House.
- When was John Turner House last inspected?
- The Care Quality Commission's latest rating for John Turner House was published on 12 January 2023.
- Who runs John Turner House?
- John Turner House is run by Leading Lives Limited. It runs 3 services, all in the East of England.
- What is John Turner House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 January 2023.
Contact
- Phone
- 01502 580844
- Address
- Rotterdam Road, Lowestoft, NR32 2EZ Map (opens Google Maps)
Compare nearby
- – Britten Court Not yet rated, 0.3 miles away
- G Royal Avenue Good, 0.8 miles away
- O Harleston House Outstanding, 0.8 miles away
- G Lilac Lodge & Lavender Cottage Good, 0.9 miles away
- RI Cherry Lodge Requires improvement, 1 mile away