Kings Lodge
- Care home
- 88 beds
- Nursing care
- Dementia care
- Registered since 2017
- Camberley, Surrey, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
8 months
since the latest rating was published.
56 of 302
rated care homes in Surrey are rated Requires improvement, like this one.
Kings Lodge: inspection record
Rated Requires improvement in February 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rainbow Lodge (Good, 0.5 miles away) and Camberley Heights Care Home (Good, 0.9 miles away).
Nearest care homes:
- G Rainbow Lodge Good, 0.5 miles away
- G Camberley Heights Care Home Good, 0.9 miles away
- G Beaumont Lodge Nursing Home Good, 1.2 miles away
- – Kingsclear Not yet rated, 1.2 miles away
- G Corrina Lodge Good, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 19 February 2026 (assessment visit 28 October 2025). Quoted under the Open Government Licence.
Date of Assessment: 25 November 2025.
Kings Lodge is a care home with nursing for people who have physical disabilities, health conditions or who are living with dementia. At the time of our visit 77 people were living at the service.
- Safe No rating
- Well-led No rating
Read the rest of CQC's summary
We identified shortfalls in relation to the running of the service. This included inconsistent record-keeping and confusing information in people’s care plans. We also found medicines storage was not always following best practice and where action had been taken in response to an incident, management had not carried out thorough checks to ensure that equipment purchased was suitable.
Governance processes were not effective as they were not always identifying shortfalls. Where management used dependency tools to determine staffing levels, these had not always taken into account people’s actual support needs and management were not monitoring staff practice sufficiently. Some incidents and accidents had not been reported to CQC in line with the requirements of registration.
Accidents and incidents were learned from and risks identified for some people were recorded and analysed. People received the medicines they required and people were supported to move into the service through safe transition processes.
Staff felt supported and able to speak up. They received regular supervision and training, although some said they felt they would benefit from some additional training. There was a strong management team in place who worked together well in relation to creating a positive culture within the service.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safe care and treatment. We found some shortfalls in medicine storage, understanding of infection prevention and control and inconsistent record keeping.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service as care plans were not contemporaneous, audits did not always identify shortfalls and actions following incidents were not always following safe practices.
Questions to ask when you visit
- Safe was rated Requires improvement on 19 February 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 19 February 2026. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 9 January 2021. Latest assessment published 19 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Aura Care Living Ltd
- Ownership type
- Organisation
- Companies House number
- 09743848 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Kings Lodge provide nursing care?
- Yes. The Care Quality Commission lists Kings Lodge as a care home with nursing.
- How many beds does Kings Lodge have?
- The Care Quality Commission's register lists 88 beds at Kings Lodge.
- When was Kings Lodge last inspected?
- The Care Quality Commission's latest rating for Kings Lodge was published on 19 February 2026.
- Who runs Kings Lodge?
- Kings Lodge is run by Aura Care Living Ltd.
- What is Kings Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 19 February 2026.
Contact
- Phone
- 01276 581051
- Address
- 122 Kings Ride, Camberley, GU15 4LZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rainbow Lodge (Good, 0.5 miles away) and Camberley Heights Care Home (Good, 0.9 miles away).
Nearest care homes:
- G Rainbow Lodge Good, 0.5 miles away
- G Camberley Heights Care Home Good, 0.9 miles away
- G Beaumont Lodge Nursing Home Good, 1.2 miles away
- – Kingsclear Not yet rated, 1.2 miles away
- G Corrina Lodge Good, 1.3 miles away