Elliott House
- Care home
- 54 beds
- No nursing
- Dementia care
- Registered since 2017
- King's Norton, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
54 of 245
rated care homes in Birmingham are rated Requires improvement, like this one.
Elliott House: inspection record
Rated Requires improvement in August 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Kingsleigh House (Good, 0.2 miles away) and Buckingham House (Good, 0.3 miles away).
Nearest care homes:
- G Kingsleigh House Good, 0.2 miles away
- G Buckingham House Good, 0.3 miles away
- G Kensington House Good, 0.3 miles away
- G Moundsley House Good, 0.3 miles away
- RI Tudor House Requires improvement, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 11 August 2022. Quoted under the Open Government Licence.
Elliott House is a residential care home providing personal care for up to 54 people aged 65 and over and living with dementia. At the time of the inspection the service was accommodating 42 people. The care home accommodates people in one adapted building set out over two floors. All but six bedrooms had ensuite facilities.
What inspectors found
Audits took place to ensure the quality of the service was maintained. However, these were not always robust and had not always identified where improvements were needed. Some risks to people had not been identified through the provider's own systems. This placed people at risk of harm.
Read the rest of CQC's summary
Care plans and risk assessments were being updated so they identified people's support needs. Staff had a good understanding of the support people needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. However, the system in place for the oversight of the Deprivation of Liberty Safeguards (DoLS) needed improvement so applications to renew, were made in a timely way.
Staff were kind and caring and understood their responsibility to report any concerns about people's health and well-being.
On the day of our inspection there were enough staff available to maintain people's safety and respond to their requests for support. Medicines were stored, managed and administered in line with good practice.
Feedback about the service, from people who lived at the home and those close to them was positive. People and relatives praised the staff and the management of the home.
The registered manager and provider understood their responsibilities under the duty of candour.
Questions to ask when you visit
- Safe was rated Requires improvement on 11 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 11 August 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 11 August 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Karen Hancox
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 11 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lindale Homes Limited
- Ownership type
- Organisation
- Companies House number
- 03972992 (opens Companies House)
Lindale Homes Limited runs 3 services, all in the West Midlands. 1 is rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Lindale Homes Limited
- G Arden Lodge Residential Care Home for Elder Adults Good. Care home, Birmingham
- – Bridging Specialist Care Not yet rated. Home care, Birmingham
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Elliott House provide nursing care?
- No. The Care Quality Commission lists Elliott House as a care home without nursing.
- How many beds does Elliott House have?
- The Care Quality Commission's register lists 54 beds at Elliott House.
- When was Elliott House last inspected?
- The Care Quality Commission's latest rating for Elliott House was published on 11 August 2022.
- Who runs Elliott House?
- Elliott House is run by Lindale Homes Limited. It runs 3 services, all in the West Midlands.
- What is Elliott House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 11 August 2022.
Contact
- Phone
- 0121 605 2608
- Address
- 81 Walkers Heath Road, Birmingham, B38 0AN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Kingsleigh House (Good, 0.2 miles away) and Buckingham House (Good, 0.3 miles away).
Nearest care homes:
- G Kingsleigh House Good, 0.2 miles away
- G Buckingham House Good, 0.3 miles away
- G Kensington House Good, 0.3 miles away
- G Moundsley House Good, 0.3 miles away
- RI Tudor House Requires improvement, 0.4 miles away