Randall House
Care home, Brent, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Randall House: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, 2018 and December 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 38 Good care homes in Brent, out of 44 with a rating.
- Smaller than 8 in 10 care homes in Brent.
About the service
From the Care Quality Commission's inspection report published 15 December 2023. Quoted under the Open Government Licence.
Randall House is a residential care home providing personal care to up to 5 people. The service provides support to people who have mental health needs. At the time of our inspection there were 4 people using the service.
People's experience of the service and what we found: Risks were assessed, managed and monitored to keep people safe from harm. Medicines were managed safely. Systems and processes in place protected people from the risk of abuse and neglect. The provider ensured enough suitably trained staff were always deployed to safely meet people's needs. We were assured that the provider's infection prevention and control policy was up to date. Lessons were learnt when things went wrong.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider had effective oversight of the home. Staff referred to health and social care professionals and implemented their advice into care plans in order to improve outcomes for people. The provider understood their responsibility to be open and honest with people and acted when things went wrong.
The provider had quality assurance systems to monitor the quality and safety of the home. The home regularly sought feedback from people, their relatives and staff.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 75 Randall Avenue, London, NW2 7SS |
|---|---|
| Neighbourhood | Neasden, Brent |
| Phone | 020 8450 9577 |
| Website | www.randallcarehomes.com |
| Registered manager | Lucille Rabor |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 15 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Randall Care Homes Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07203095 (opens Companies House) |
Randall Care Homes Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Randall Care Homes Limited
- G Jerome House Care home, BrentGood
- G Jude House Care home, BrentGood
- G Tanfield House Care home, BrentGood
Nearest alternatives
- G Jerome House Care home, less than 0.1 miles awayGood
- G Jude House Care home, 0.2 miles awayGood
- G Tanfield House Care home, 0.2 miles awayGood
- G 16 Balnacraig Avenue (The Leaves) Care home, 0.4 miles awayGood
- G Riverview Lodge Care home, 0.8 miles awayGood
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does Randall House provide nursing care?
- No. The Care Quality Commission lists Randall House as a care home without nursing.
- How many beds does Randall House have?
- The Care Quality Commission's register lists 5 beds at Randall House.
- When was Randall House last inspected?
- The Care Quality Commission's latest rating for Randall House was published on 15 December 2023.
- Who runs Randall House?
- Randall House is run by Randall Care Homes Limited. It runs 4 services in London.
- What is Randall House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 December 2023.