Netherton Green Care Home
- Care home
- 120 beds
- Nursing care
- Dementia care
- Registered since 2017
- Brierley Hill, Dudley, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 82
rated care homes in Dudley are rated Requires improvement, like this one.
Netherton Green Care Home: inspection record
Rated Requires improvement in December 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Roxburgh House (West Midlands) (Good, 0.4 miles away) and Oak House (Good, 0.4 miles away).
Nearest care homes:
- G Roxburgh House (West Midlands) Good, 0.4 miles away
- G Oak House Good, 0.4 miles away
- RI Ashgrove Nursing Home Requires improvement, 0.5 miles away
- G Inshore Support Limited - 5 Trinity Street Good, 0.5 miles away
- G Pedmore House Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 7 December 2022. Quoted under the Open Government Licence.
Netherton Green Care Home provides personal and nursing care to older people, people with physical disabilities and people living with dementia. At the time of our inspection 37 people were living there. The service can support up to 120 people.
Read the rest of CQC's summary
Netherton Green Care Home is purpose built and consists of four single story buildings named, Primrose, Windmill, Darby and Saltwells. At the time of our inspection Primrose and Saltwells were closed.
What inspectors found
The provider had failed to have systems in place to adequately prevent and control infection. The provider did not always safely manage medicines. The provider had assessed people's risks and implemented plans to mitigate this. Staff were recruited safely. People were safe from abuse.
Read the rest of CQC's summary
People did not enjoy the food. The design and decoration of the service did not always meet people's needs. The provider ensured assessments of people's care needs and personal choices were completed. The provider worked well with other agencies.
Staff treated people well, with kindness, respect and compassion. People were involved in reviews of their care. People's dignity was respected.
Care plans were person centred and specific to people's needs. People's communication needs were met. People's complaints were managed well.
The provider's governance systems failed to identify poor infection control practices and unsafe medicine management. The provider failed to ensure learning from accidents and incidents was shared. Staff felt supported in their role. People told us the provider communicated with them well.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 7 December 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 7 December 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 7 December 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Fionavaal Sewera
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 7 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Advinia Care Homes LimitedBrand: Advinia Healthcare
- Ownership type
- Organisation
- Companies House number
- 10881242 (opens Companies House)
Advinia Care Homes Limited runs 10 services in England, 4 of them in the West Midlands. 4 are rated Good or Outstanding and 6 are rated Requires improvement or Inadequate.
Other services run by Advinia Care Homes Limited
- G Bedford Care Home Good. Care home with nursing, Wigan, North West
- G Burrswood Care Home Good. Care home with nursing, Bury, North West
- G Hammerwich Hall Care Home Good. Care home with nursing, Staffordshire
- G Ryland View Care Home Good. Care home with nursing, Sandwell
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Netherton Green Care Home provide nursing care?
- Yes. The Care Quality Commission lists Netherton Green Care Home as a care home with nursing.
- How many beds does Netherton Green Care Home have?
- The Care Quality Commission's register lists 120 beds at Netherton Green Care Home.
- When was Netherton Green Care Home last inspected?
- The Care Quality Commission's latest rating for Netherton Green Care Home was published on 7 December 2022.
- Who runs Netherton Green Care Home?
- Netherton Green Care Home is run by Advinia Care Homes Limited. It runs 10 services in England, 4 of them in the West Midlands.
- What is Netherton Green Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 December 2022.
Contact
- Phone
- 01384 410120
- Address
- Bowling Green Road, Dudley, DY2 9LY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Roxburgh House (West Midlands) (Good, 0.4 miles away) and Oak House (Good, 0.4 miles away).
Nearest care homes:
- G Roxburgh House (West Midlands) Good, 0.4 miles away
- G Oak House Good, 0.4 miles away
- RI Ashgrove Nursing Home Requires improvement, 0.5 miles away
- G Inshore Support Limited - 5 Trinity Street Good, 0.5 miles away
- G Pedmore House Good, 0.7 miles away