Ashfield House

People were supported by trained staff who had been recruited safely. People were supported to receive their medicines as they were prescribed. People were supported in line with government guidance around COVID-19.

People were supported by sufficient staff to meet their needs in a timely and flexible way. People had access to their local community and could engage in activities of their choosing.

People were involved in their care planning to enable them to make choices in their care. People were encouraged to maximise their independence and living skills.

People were supported by staff who understood their communication needs and were meeting these. People knew who the management team were at the service and felt able to give feedback about their care.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture as the model of care and setting maximised people's choice, control and independence.