Holmwood House Care Centre

Holmwood House Care Centre accommodates people in a large listed building and has an additional newer wing which provides care and support to people living with dementia. There are spacious grounds, including secure garden areas, which people can access and enjoy.

We found the following examples of good practice;

The service completed regular COVID-19 testing for the people who use the service and staff in line with current government guidance. This ensured the service was able to identify those who were positive in a timely manner.

All staff within the service were wearing Personal Protective Equipment (PPE) at all times, this included disposable gloves, face mask, eye protection and a full length disposable gown. This minimised the risk of cross contamination within the service.

Policies and procedures appeared robust and in line with current government guidance. This ensured the staff team were able to support the individuals appropriately at all times.

Risk assessments and care plans had been completed for the people being supported in relation to COVID- 19. This ensured all individuals risk was minimised as much as possible and individuals were supported in a personalised manner.

Clear signage was on display throughout the service in relation to the signs and symptoms of COVID-19 and how to keep yourself and others safe. This ensured all staff and visitors were able to keep themselves and others safe within the setting.

The five questions we ask about services and what we found