Belong Newcastle-under-Lyme
- Care home
- 74 beds
- Nursing care
- Dementia care
- Registered since 2018
- Newcastle-under-Lyme, Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
174 of 231
rated care homes in Staffordshire are rated Good, like this one.
Belong Newcastle-under-Lyme: inspection record
Rated Good in March 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Rowan Court Care Home Good, 0.3 miles away
- G Willow Brook Respite at Douglas Road Good, 0.7 miles away
- RI Grove Court Requires improvement, 0.7 miles away
- G Choices Housing Association Limited - 5 Greenbrook Court Good, 0.7 miles away
- G Hempstalls Hall Care Home Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 16 June 2022. Quoted under the Open Government Licence.
Belong Newcastle-under-Lyme is a purpose-built care village. There are six separate households, each able to accommodate 12 people who require differing levels of care and support. At the time of the inspection there were 71 people living at the service who were receiving personal and nursing care across six households. The service can support up to 74 people.
What inspectors found
Lessons had been learned from the concerns raised about medicine management. Improvements had been made to the systems in place to ensure future risks were mitigated. Admission processes had been improved, which ensured people's medicines and health observations were managed safely.
Questions to ask when you visit
- Safe was rated Requires improvement on 4 March 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 6 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Lisa Wild
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 16 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Belong LimitedBrand: CLS Care Services Limited
- Ownership type
- Organisation
- Companies House number
- IP27346R (opens Companies House)
Belong Limited runs 16 services in England, 2 of them in the West Midlands. 13 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Belong Limited
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding. Home care, Wigan, North West
- O Belong at Home Domiciliary Care Agency Crewe Outstanding. Home care, Cheshire East, North West
- O Belong Atherton Care Village Outstanding. Care home with nursing, Wigan, North West
- O Belong Crewe Care Village Outstanding. Care home with nursing, Cheshire East, North West
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Belong Newcastle-under-Lyme provide nursing care?
- Yes. The Care Quality Commission lists Belong Newcastle-under-Lyme as a care home with nursing.
- How many beds does Belong Newcastle-under-Lyme have?
- The Care Quality Commission's register lists 74 beds at Belong Newcastle-under-Lyme.
- When was Belong Newcastle-under-Lyme last inspected?
- The Care Quality Commission's latest rating for Belong Newcastle-under-Lyme was published on 4 March 2021.
- Who runs Belong Newcastle-under-Lyme?
- Belong Newcastle-under-Lyme is run by Belong Limited. It runs 16 services in England, 2 of them in the West Midlands.
- What is Belong Newcastle-under-Lyme's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2021.
Contact
- Phone
- 01782 986300
- Address
- 65 Lower Street, Newcastle-under-Lyme, ST5 2RS Map (opens Google Maps)
Compare nearby
- G Rowan Court Care Home Good, 0.3 miles away
- G Willow Brook Respite at Douglas Road Good, 0.7 miles away
- RI Grove Court Requires improvement, 0.7 miles away
- G Choices Housing Association Limited - 5 Greenbrook Court Good, 0.7 miles away
- G Hempstalls Hall Care Home Good, 0.8 miles away