Fordrough Cottage

Fordrough Cottage is a residential care home providing the regulated activity of accommodation for persons who require nursing or personal care to up to four people. The service provides support to people with a learning disability or autistic spectrum disorder. At the time of our inspection there were three people using the service. People had their own bedrooms and shared a lounge, dining room, kitchen and garden. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support: Relatives told us they were concerned about recent changes in the staff team. The manager agreed recruiting the right staff had been a challenge but felt this issue was now resolved. Staff supported people to have the maximum possible choice, control and independence over their own lives. People were supported by staff to pursue their interests. The service worked with people to plan for when they experienced periods of distress, so their freedoms were restricted only if there was no alternative. The service gave people care and support in a safe, clean, well equipped, well-furnished and well-maintained environment that met their sensory and physical needs. People had a choice about their living environment and were able to personalise their rooms. Staff supported people to pursue their hobbies and interests. Staff enabled people to access specialist health and social care support in the community. Staff supported people to play an active role in maintaining their own health and wellbeing.