Marion House

We found the following examples of good practice.

A regular programme of testing for COVID-19 was in place for staff and people who lived in the service. There had been a good uptake of residents receiving the COVID-19 vaccine. The service had plans in place and knew how to respond to an outbreak of infection to ensure the safety of people and staff.

Effective systems were in place to ensure staff and visitors to the service followed government guidelines for wearing Personal Protective Equipment (PPE). Facilities were available for visitors to sanitise their hands and put on PPE. Screening questions and a temperature check were standard requirements for all visitors. The external sensory room had been adapted to accommodate visits, in line with current guidance.

The service was clean, staff carried out daily and two hourly additional tasks, such as cleaning of any regular touchpoint surfaces. Regular infection control audits took place and actions had been followed up when required.

The registered manager reported good support from the local health professionals including the local GP practice throughout the pandemic

The five questions we ask about services and what we found