Keyll House
- Care home
- 6 beds
- No nursing
- Registered since 2018
- Tadworth, Surrey, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
56 of 302
rated care homes in Surrey are rated Requires improvement, like this one.
Keyll House: inspection record
Rated Requires improvement in June 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Tadworth Grove Care Home (Good, less than 0.1 miles away) and La Luz Residential Home (Good, 0.5 miles away).
Nearest care homes:
- G Tadworth Grove Care Home Good, less than 0.1 miles away
- G La Luz Residential Home Good, 0.5 miles away
- G The Rowans Good, 0.6 miles away
- – The Children's Trust - Tadworth No overall rating, 0.9 miles away
- G Warrengate Nursing Home Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 21 June 2022. Quoted under the Open Government Licence.
Keyll House is a residential care home providing accommodation and personal care to up to six people with learning disabilities and/or autistic people. There were six people living at the home at the time of our inspection.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Based on our review of safe, responsive and well-led the service was not able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture.
Right Support People did not always receive the support they needed to enable them to pursue their interests or engage with activities which were meaningful to them. Staffing issues sometimes limited people's access to the community.
People were supported to develop their skills and to be as independent as possible.
Right Care People's care was not always flexible enough to take into account their needs and preferences. The provider told us they were aware of this and had plans in place for a more flexible staff shift pattern to better meet people's needs.
People were supported by a kind and caring staff team who treated them with respect. Staff understood their responsibilities to protect people from abuse and knew how to report concerns should they need to.
Right Culture There was a positive ethos at the service and people were involved in planning their own care and were encouraged to give their views about the support they received.
People's relatives were able to give their feedback about the support their family members received and their views were listened to.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported
this practice
Questions to ask when you visit
- Responsive was rated Requires improvement on 21 June 2022. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 21 June 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Marie Fleury Polla Tambou
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 21 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kisimul Group Limited
- Ownership type
- Organisation
- Companies House number
- 03630117 (opens Companies House)
Kisimul Group Limited runs 21 services in England, 4 of them in the South East. 18 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Kisimul Group Limited
- O An Caladh House Outstanding. Care home, Lincolnshire, East Midlands
- O Tigh Fruin Outstanding. Care home, Nottinghamshire, East Midlands
- O Tigh Sogan Outstanding. Care home, Croydon, London
- G An Darach House Good. Care home, Lincolnshire, East Midlands
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Keyll House provide nursing care?
- No. The Care Quality Commission lists Keyll House as a care home without nursing.
- How many beds does Keyll House have?
- The Care Quality Commission's register lists 6 beds at Keyll House.
- When was Keyll House last inspected?
- The Care Quality Commission's latest rating for Keyll House was published on 21 June 2022.
- Who runs Keyll House?
- Keyll House is run by Kisimul Group Limited. It runs 21 services in England, 4 of them in the South East.
- What is Keyll House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 June 2022.
Contact
- Phone
- 01737 819682
- Address
- 32 The Avenue, Tadworth, KT20 5AT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Tadworth Grove Care Home (Good, less than 0.1 miles away) and La Luz Residential Home (Good, 0.5 miles away).
Nearest care homes:
- G Tadworth Grove Care Home Good, less than 0.1 miles away
- G La Luz Residential Home Good, 0.5 miles away
- G The Rowans Good, 0.6 miles away
- – The Children's Trust - Tadworth No overall rating, 0.9 miles away
- G Warrengate Nursing Home Good, 1 mile away