The Bungalow

We found the following examples of good practice.

The service had contacted relatives and friends and discussed visiting arrangements. Visitors were to be limited to one per household and a booking system was to be in place to allow for cleaning between visits. An area had been identified for visits, which had a separate entrance. Visitors would not have to access any part of the home other than the visiting area. There were facilities for visitors to sanitize their hands on entering and leaving the premises.

All staff only worked at this one care setting reducing the risk of any spread of infection. No employees in the clinically extremely vulnerable group worked at the home currently. Staff wore appropriate PPE around the home. Arrangements were in place for staff to socially distance on breaks. Signage for PPE usage and hand washing were visible around the home.

Whole home testing was carried out at the service, in line with requirements. The service ensured people had been tested prior to admission. People newly admitted to the service were isolated for 14 days and re- tested as per current guidance. There was an up to date and appropriate IPC policy in place.

The five questions we ask about services and what we found