Spring Bank

The home is a two storey detached house that has been adapted for its current purpose in the area of Brinsley. There is a large secure garden and the property is located on private land that has its own woods. Public transport is easily accessible and provides links to the local and wider community.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.

The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them. There were deliberately no identifying signs to indicate it was a care home. Staff did not wear anything that suggested they were care staff when coming and going with people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and value of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them have new experiences and live meaningful lives.

People were supported to lead healthier lives and achieved positive outcomes. Staff had the relevant skills and appropriately training to ensure people were supported in an individualised way.

People were empowered to lead full and active lives, taking part in a wide variety of activities on a daily basis. Their care was planned in a very personalised way, with the full involvement of people that were important to them. There individual needs and preferences were met and staff built strong relationships and bonds with people.

There was a comprehensive governance structure in place to ensure continuous improvement and high quality standards of care. People's families spoke positively about the leadership and management of the home since the new provider had taken over.

People were kept safe both in and out of the home due to the right number of trained staff supporting them at all times. As well as detailed comprehensive risk assessments being completed and followed. People were supported to take their medicines in a safe way.