The Acres

The Acres has been designed considering best practice guidance and the principles and values underpinning Registering the Right Support. The Acres is situated in a quiet residential area and provides spacious open plan accommodation. Bedrooms are available on both the ground and first floors. Aids and adaptation are provided depending on the individual needs of people. At the time of this inspection there was only one person living at the home.

A more robust pre-admissions assessment process had been introduced to help determine the suitability of placements at the home. People's individuals support needs were clearly planned for and communicated to staff so that a consistent approach was offered.

Staff had a range of skills and experience in social, educational and special needs support. Further training in specific areas of support were also provided. Staff spoken with confirmed on-going training was provided and felt equipped to support people.

Good hygiene standards were maintained within the home. Management plans and adequate equipment were in place to help reduce the risk and impact of the COVID-19 pandemic.

Clear, defined management roles had been established. The registered manager completed a range of audits and checks providing good oversight of the service. Areas of improvement were appropriately planned for and shared with staff so 'lessons were learnt'. People we spoke with and staff had confidence in the registered manager and their management of the service.