Abbey Care Home
Care home, Barking and Dagenham, 20 beds
Good
Rated on
Rating from the Care Quality Commission.
Abbey Care Home: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2019. Rated Good in 2019 and September 2022.
It has been rated Good at every inspection since 2019. The latest rating was published about 4 years ago.
How it compares locally
- One of 18 Good care homes in Barking and Dagenham, out of 20 with a rating.
- About the middle for size in Barking and Dagenham.
About the service
From the Care Quality Commission's inspection report published 21 September 2022. Quoted under the Open Government Licence.
Abbey Care Home is a residential care home providing personal care for up to 20 people. The service provides support to older people and people with dementia. At the time of our inspection there were 16 people using the service.
What inspectors found
People had limited experiences of stimulating activities and the provider was working to improve this. However, people felt safe and there was a caring atmosphere in the home. There was a robust staff recruitment process in place to ensure staff employed at the service were safe to provide personal care. People had person-centred care plans and staff knew the needs of each person they supported. Each person had a risk assessment, which was reviewed. This ensured that potential risks to people were identified and managed.
Staff respected people's privacy and dignity. Care plans detailed people's likes, dislikes and how they wanted staff to support them. Staff knew about equality and diversity and their responsibility to treat people without discrimination.
Read the full summary
The registered manager audited various aspects of the service and ensured that people, staff and relatives provided feedback as part of the provider's quality assurance system. The service worked in partnership with health and social care stakeholders.
Questions to ask when you visit
- Responsive was rated Requires improvement on 21 September 2022. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | Collier Row Road, Romford, RM5 2BH |
|---|---|
| Phone | 01708 732658 |
| Registered manager | Sarah Burton |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 21 September 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Oakley Carehomes Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09813572 (opens Companies House) |
Nearest alternatives
- G The Lodge Care Home Care home, 0.5 miles awayGood
- G Romford Grange Care Home Care home with nursing, 0.9 miles awayGood
- G Kallar Lodge Residential Care Home Care home, 1.2 miles awayGood
- G Ashbrook Nursing Home Care home with nursing, 1.4 miles awayGood
- – Prima Care Home Care home, 1.4 miles awayNot yet rated
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does Abbey Care Home provide nursing care?
- No. The Care Quality Commission lists Abbey Care Home as a care home without nursing.
- How many beds does Abbey Care Home have?
- The Care Quality Commission's register lists 20 beds at Abbey Care Home.
- When was Abbey Care Home last inspected?
- The Care Quality Commission's latest rating for Abbey Care Home was published on 21 September 2022.
- Who runs Abbey Care Home?
- Abbey Care Home is run by Oakley Carehomes Limited.
- What is Abbey Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 September 2022.